[Resolved]  Cadbury — Product unfit for consumption

Sir/Madam
This is to inform you that I had bought a pack of Cadbury’s gift pack. Unfortunately none of the chocolates was found suitable for consumption. This came as a sheer disappointment and shock that the house of Cadbury’s is not maintaining the standards that they so boldly advertise. The fact that the chocolates have started disintegrating, loosing their firmness calls for stringent quality control urgently. Hence I would like you to take a suitable action at the earliest.
In the view of the above I have kept the chocolates intact details of which are given below:
1) Type: Cadbury’s Rich Dry Fruit Collection

Flavour Quantity Code
Almond Treat 2 units T35T7TE
Raisin Apricot 2 units T35W7TE
Cashew Appeal 2 units T35H7TE


2) Date of packaging: 08/07
3) Expiry: 9 months from packaging
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Recently i purchesd a 99p bar of cadburys fruit and nut chocolate from a local spar store .I opened the pack and snapped off a piece only to find in my disgust a human hair inbeded in the chocolate.i found this absolutley apawling.why should i have to pay for sumthing tht is not fit for consumption.i hope to here of a solution or sum sort of compensaition for my inconveinience.
Our advice is
1. If you go to India, please first visit the factory and office of the company from which you are going to purchase the hair before and then make the payment for your requirement as scheduled by you.
2. You can enquire and discuss about the Indian companies with your excising local importers they could be a good source.
3. Make sure the person is capable of handling your requirement.
4. Do not make the mistake of going with the local people when you visit India. There are taxi people and touts who will take you to companies where they get good commission against your purchase. Most of the exporters shall be having similar price list may be the difference shall be 10usd -20 usd per kilo
5. These taxi peoples takes to the some particular dealers lives in certain areas like Redhills and Avadi in Chennai-India,
6. Some buyers from different destinations from other countries, wants to visit particular company. Once they get into the taxi, the taxi people ask the guest where are from and what is the purpose of visit? Naturally he or she shall say as they come to purchase human hair. Instantly the taxi drivers take to the above area like Redhills/Avadi and other nearby surroundings who deals in dead body hair. Who sell the hair which is collected from postmortem body in the hospital and died person hair from burial ground in very low cheap price which is collected from All over India. Which normally regular exporters do not touch this type of hair as an awareness of bad elements, so this hair is sold in thrown away price to the innocent clients. These seller do not have any company registrations or any office or any factory they are unauthorized Only greedy buyers come to India they buy these types of hair and saying cheap price. These types of buyers they do not know after effects.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1679
    Pending
    186
    Resolved
    848
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information