[Resolved] Cambay Family Holidays — Cambay is a fraud company | |
I, Ashish Dhawan was invited by the telecalling agents of Cambay holidays to collect a free holiday gift voucher. I had visited their noida office with my family on 4th july. There instead of giving me the free voucher they started to advertise about the comapny's various offers. Even after I insisted that I am not interested in any kind of membership they kept on offering me with lucrative offers. Finally I and my wife agreed to their offer of one year membership which they said would cost us Rs. 12878/- out of which we will receive a cash back of Rs. 8000/- within 30 days. The membership included a seven days holiday anywhere in India for four adults and two kids. it also included access to the cambay clubs throughout the year. I was shocked after receiving the documents of the membership by post. It said that the membership is for 10 years and I will have to pay Rs. 101000/- and only after paying this amount I would receive a cash back of Rs. 8000/-. The document read that the membership is only for two adults and kids instead of four adults that was promised. It didnot mention anything about the cambay clubs membership. After receiving the documents I called them up and also gave a complaint on mail, but they didnot reply back. After calling them after a week of written complaint they denied to give the cash back with very harsh words and also embarassed me on taking their membership. They also are not ready to cancel the membership and pay back the entire amount. I am extremely depressed by their response and would seek consumer courts help to get my hard earned money back. My Cambay member id: CFH[protected] The receipt no. 1518 Regards, Ashish Dhawan O-306, AWHO, Vivek Vihar, Sector 82, Noida-201305 Mobile: [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Cambay Holidays Pvt Ltd — Withdraw from membership..
Hi,I got into contract with Camway Holidays Ltd for 10 years by paying Rs 12878/- and was told , I can withdraw from the contract within 10 days.... but the detail terms and conditions will be send trough post at my address.
Now i Didn't recieved any documents from the company in next 1.5 month and was following up regularly about the status. Documents were not delivered to my address till the date and on calling them again and again - they send the soft copy of the same on mail and i came to there are many points that were not told and are hidden charges... I called them up to withdraw and now they are telling me that you can only withdraw with in 10 days on contract...
Please advice how to get my money back from the company.
Thanks
sandeep
I have paid Rs. 17736/- to their holidays membership. At the time of explaining the membership your agent Mr. Sumit Sinha and Mr. Shamshad told me that you can cancel the membership any time if it is not used by you even a single time. They have taken more than two hours to explain the membership.
I gave first installment of Rs. 8868/- on the spot but I did not receive the membership agreement paper at that time. They told me to give the agreement when I will give the second installment which I gave on[protected] by cheque. Mr. Shamshad collected the cheque from my place and handover the document to me.
Hence, I got the document on[protected]. Therefore, I came to know about the exit option which was not revealed to me at the time of explaining the membership on[protected]. Therefore, I was not aware about the exit option i.e. the cancellation of policy within the period of 10 days from the date of agreement, In fact, I came to know about this after 36 days. Initially they agreed to refund and made me to wait for almost 3 months. And now they are pretending that I made a request for cancellation after 10 days, which is due to their fault and they are hiding this truth.
These people misguide the customers and trap them like this. Daily, these people are making fool of customers like me and trapping them to make money.
I was communicated that if you will not use the membership and will desire
to cancel it any time in future, we will refund your paid amount in 20
days.
But it happened almost 3 months, I did not get any proper response. They accepted to give me refund but not paying. I have the proof as an SMS in which their GM Mr Dipendra Sharma accepted to refund my paid amount.
And now when I call them to ask the status of my refund, then they shouts at me and use slang language.
They boasted me saying we will not give your money back do whatever you can do.
Now, They have the intention to not to give my money back. They ditched me
and daily they are making fool of many customers like me.
I request all the people to be unit and get together to give them befeating reply and get our hard earned money back.
-Dheeraj Chhabra
[protected]
I gave first installment of Rs. 8868/- on the spot but I did not receive the membership agreement paper at that time. They told me to give the agreement when I will give the second installment which I gave on[protected] by cheque. Mr. Shamshad collected the cheque from my place and handover the document to me.
Hence, I got the document on[protected]. Therefore, I came to know about the exit option which was not revealed to me at the time of explaining the membership on[protected]. Therefore, I was not aware about the exit option i.e. the cancellation of policy within the period of 10 days from the date of agreement, In fact, I came to know about this after 36 days. Initially they agreed to refund and made me to wait for almost 3 months. And now they are pretending that I made a request for cancellation after 10 days, which is due to their fault and they are hiding this truth.
These people misguide the customers and trap them like this. Daily, these people are making fool of customers like me and trapping them to make money.
I was communicated that if you will not use the membership and will desire
to cancel it any time in future, we will refund your paid amount in 20
days.
But it happened almost 3 months, I did not get any proper response. They accepted to give me refund but not paying. I have the proof as an SMS in which their GM Mr Dipendra Sharma accepted to refund my paid amount.
And now when I call them to ask the status of my refund, then they shouts at me and use slang language.
They boasted me saying we will not give your money back do whatever you can do.
Now, They have the intention to not to give my money back. They ditched me
and daily they are making fool of many customers like me.
I request all the people to be unit and get together to give them befeating reply and get our hard earned money back.
-Dheeraj Chhabra
[protected]
Mr.Shauryendra Singh
Assistant Purchase Manager
Cambay Golf Resorts
Cambay Hotels Pvt.Ltd
Near Balti Factory, Agra Road, Jaipur
Mob. +91 [protected]
URL: www.thecambay.com
Mail: am.pur.[protected]@thecambay.com
Dear Sir,
We have supplied computer items to you as per your P.O.No.2009-13/CGR/JAM/JPR35 dtd.17th Dec.2009 for supplying computer related items,
we have supplied complete material to you vide our invoice no.8068 dtd.19th Dec.2009 for Rs.1, 10, 400/-.
It is very long time since we installed all the items and as per your commitment the payment was supposed
to be released within 15 days time.
You are requested to release the payment at the earliest and oblige.
Waiting for an urgent action.
Regards.
Sudhir Goyal
Hindustan Business Computers
5A, Tilak Marg, C Scheme, Jaipur - 302 005.
Cell : +91 [protected].
----- Original Message -----
From: rudolph
To: [protected]@rediffmail.com
Sent: Thursday, February 04, 2010 5:24 PM
Subject: Purchase Order from The Cambay Golf Resort jaipur
Dear Sir,
Please find enclose P.O. from the Cambay Golf Resort, Jamdoli, Jaipur.
& supply the material A.S.A.P.
Thanks & Regards
Shauryendra Singh
Assistant Purchase Manager
Cambay Golf Resorts
Cambay Hotels Pvt.Ltd
Near Balti Factory, Agra Road, Jaipur
Mob. +91 [protected]
URL: www.thecambay.com
Mail: am.pur.[protected]@thecambay.com
Assistant Purchase Manager
Cambay Golf Resorts
Cambay Hotels Pvt.Ltd
Near Balti Factory, Agra Road, Jaipur
Mob. +91 [protected]
URL: www.thecambay.com
Mail: am.pur.[protected]@thecambay.com
Dear Sir,
We have supplied computer items to you as per your P.O.No.2009-13/CGR/JAM/JPR35 dtd.17th Dec.2009 for supplying computer related items,
we have supplied complete material to you vide our invoice no.8068 dtd.19th Dec.2009 for Rs.1, 10, 400/-.
It is very long time since we installed all the items and as per your commitment the payment was supposed
to be released within 15 days time.
You are requested to release the payment at the earliest and oblige.
Waiting for an urgent action.
Regards.
Sudhir Goyal
Hindustan Business Computers
5A, Tilak Marg, C Scheme, Jaipur - 302 005.
Cell : +91 [protected].
----- Original Message -----
From: rudolph
To: [protected]@rediffmail.com
Sent: Thursday, February 04, 2010 5:24 PM
Subject: Purchase Order from The Cambay Golf Resort jaipur
Dear Sir,
Please find enclose P.O. from the Cambay Golf Resort, Jamdoli, Jaipur.
& supply the material A.S.A.P.
Thanks & Regards
Shauryendra Singh
Assistant Purchase Manager
Cambay Golf Resorts
Cambay Hotels Pvt.Ltd
Near Balti Factory, Agra Road, Jaipur
Mob. +91 [protected]
URL: www.thecambay.com
Mail: am.pur.[protected]@thecambay.com
God knows how a civil society can survive with such people like Varun Kalra. He is a criminal and a menace to the society and should be made to be in community service for at least 5 years in some a remote village, so that he learns some values that his parents did not care to provide him.
Varun Kalra has committed many crimes
He completely misguides and brainwashes people by telling them that they are not actually taking up a complete membership. He tells that you pay Rs. 12, 878 and then try out the services by taking a stay for 6 days in any place among the so many places he mentions. If you do not wish to continue further it is completely fine. He says Cambay people would contact you to make you a "full" member. What you are taking is just a trial.
The innocent customer sees reason in his arguments. That is because he is not making any payment any more that 12, 878. He could stay in the 5 star hotel and then not make any further payment. Varun Kalra lies that the customer will get back Rs. 8000 as well. This makes it a very lucrative offer. 6 days in a five star hotel, anywhere, only in Rs. 4, 878 net!
The customer asks for each confirmation, insists that things are in writing and the Cambay staff led by Varun Kalra gives each assurance. They completely convince the customer of their lies.
Meanwhile the customer is still thinking "I haven't made any payment. Let this proceed. I will check the things before I make the payment."
But suddenly they will all together fool the customer. They have all been trained to enact this drama. Varun Kalra asks for credit card just for ID, or for any other excuse, like verification. He snatches the card, and the other person starts talking to you. Varun Kalra comes back after swiping the card for 12, 878 and also for the EMI.
Besides the initial misguiding by lies, this one is the second crime that he has done.
He has not taken permission for swiping the card from you, he did not tell you he is swiping your card and he swipes it behind your back.
The customer is just too shocked to react. Some customers fight back and yell, how dare you swipe the card. Refund it immediately. Some customers get even more confused and more under pressure. Varun Kalra has already taken your money. Money is gone from your side, what choice do you have?
Varun Kalra simply says this cannot be refunded, money has already gone. If you still insist, the best that can happen is that you can now cancel this and the company will send you the refund. To a customer called Santosh, this exactly happened. Varun got him into his web. You ask for cancellation form and Varun gives you the membership form. You shout at him, and he says that this is how the things work. You are getting deeper and deeper into his con.
Even if you do not react immediately as in most cases you are still thinking that there is no use fighting. You cannot get back money like that. Only way open is through putting your point across in a nice manner. You are still hoping that this person is working in a corporate, the office is in Sab mall, the person would be having some scruples atleast. And Varun Kalra is giving you all the fake assurances, all the fake promises o[censored]nending service and affection.
Varun takes your sign here and there again lying about everything. He misleads you completely. He says he is taking you in the right direction when it is actually the worst that he would be doing to you.
You will ask him about the slip on which your credit card is embossed. This seems to be a very outdated system. He is already taking your signatures on an electronic charge slip. He will lie to you it is the same as Rs. 12, 878 and that he has to do the other thing as well for the official process.
You do not realize that you are authorizing for the EMI to start for the payment of Rs. 1, 00, 000. You are actually becoming a full member, and all what Varun Kalra has said till now is crap. Even if you read the slip of credit card embossed, you will not see the Rs. 1, 00, 000 being mentioned.
Varun Kalra does forgery on all these documents later to start the EMI. You have now paid Rs. 1, 00, 000 (through EMI in future) and Rs. 12, 878 (already paid) and you do not even know.
They will take your sign everywhere and you have no choice because you have already paid. Either you are under too much pressure or you are also under too much feel good, brainwashed into you by all these people with their false promises.
Most people will not realize until it is too late. The exit plan has been hidden from you. It is only until first 10 days that you can cancel your membership.
They will not give you any documents at the Sab Mall office to carry back. You will not know anything.
The 10 days will be over and you have no way out. You keep calling everybody at Cambay and they will not cooperate at all. You will keep hitting ad your head against a wall.