Canara Bank Complaints & Reviews

I am holding the account in Hombe Gowda Nagar Branch and I approached the Branch Manager Mr. RAMADAS on 9th May 2009 at 11:00am to close my Canara Bank account (since I am extremely dissatisfied with the service). The branch manager denied to close my account and simply dumped me by saying it is already time to close the bank, the timing is over and I can close the account in any of branch. The branch Manager did not agree even after requesting him that it is urgent and I have come so far to do this task.

The Branch Manager did not show any respect to the customer and he is hardly concerned I am standing infront of him with the request.
I was extremely dissatisfied and I went to Canara Bank HAL III stage to close the account. The branch Manager is HAL III stage says there is no way that I can close the other branches account. Then, I called the Hombe Gowda Nagar Branch Manager Mr. Ramadas to check 'why did he dumped me by saying that I can close my account in any of the branch?'. Mr. Ramadas did not give me a proper reason he dropped the phone by saying "I told you, you should have an account in that branch to close the other branch account". I am very much sure that he did not tell this to me. Infact, he told me that I can transfer the account to HAL III stage. If I can transfer the account to HAL III stage then why do I want to close it.

I am extremely dissatisfied with the service given my Mr. Ramadas(Branch Manager Hombegowda Nagar, Bangalore) being in a such a responsible procedure. He thinks that he can dump any customer using his position. With the growing world of technology and advancement in banking and increasing competition in banking the response given by Mr. Ramadas is the worst I have ever seen.

I appreciate if you take this compliant seriously and take the necessary action so that atleast the other customers do not become the victam of such incidents.

Thanking you,

I have deposited 2 of my salary cheques of Canara Bank, Bhojpur bearing nos: 575932 and 575931 for Rs. 21138.00 and 42776.00 in my saving bank A/C in PBB, state Bank Of India, Doctors’s Colony Branch, Patna on dated 07.04.2009. But till 07.05.2009 the amount has not been credited in my account. Due to this delay most of my ECS transactions of SIP, loan repayment and credit card payments are effected. Secondly, being this my salary I am having problems in household works. May I know the reasons of this delay and Who is responsible for this delay? So that I may claim for compensation and interest for the same amount.

We have issued Cheque No. 440354 dated[protected] for Rs. 101757.00 to M/s Raghav Industries Limited. Surat. The said Cheque has been presented in bank at Surat Canara Bank Nanpura Branch and has been returned. We have informed the Banker and they assure us that such incident will not happen again. Another Cheque of Rs. 54845.00 bearing No. 440352 has been returned by same Nanpura Branch, Surat.

We are shocked to see our Cheque return, In our Banking History of 30 years with Canara Bank, This is 1st incident where our Cheque .has been dishonored, inspite of having Sufficient Balance.

This is gross negligence on part of Canara Bank, and such officers Managers should be suspended. By this Canara Bank has spoiled our image and reputation in the market. Why necessary action should not be taken against all responsible officers/ Managers.

We had visited Chief Manager Mr. B.N. Kazi, Nanpura Branch, Surat, Gujarat on 4th may 2009 to seek clarification. He asked us to submit the letter and said we will reply to the matter. He was not at all sorry for the mistakes made by his branch. The behavior of the Chief Manager was rude. When Customer is visiting him traveling 300 Km. He is not at all ready to even interact the subject.

We request you to take Strong action against such Officers and Mangers who are making mistakes and trying to fool the customers. Our Image which is more precious has been lost due to your officers.

sir mujhe aapse se apne bank ke manager ke bare me kuch baath karni haI HAM apne bank manger ko kuch bhi kam karne ko khate hai to who sab se phele khate hai ki mujhe se baath maate karo kissi or se baath karo hum unke pass two baar gaye phelee mother ko mana kar diya phir mai gai to mujhe bhi mana kar diya jo hame kam tha who bhi nahi hua hamara time two hours bhi waste kar diye mera name divya gupta hai mere name se uti ke two bond aane the jis per mujhe bank ke manger ke sign or stamp chahiytha na to unhone sign kiya or na hi use form ko dekha or bonte hai ki ki mai kuch nahi karunga or phir bolte hai ki hame bank ki verification dene ke order nahi hai to iska matlab hai ki hamara uti ka check to ruke gaya na or phir kiss or ja kar baath kije or yuh bhi bole te hai bank ki repo or rules or regulations ka sawale hai batoo isme hamari kya galti hai to iska matlab hu ki kissi customer ki help na karna aap please is bank ka kuch karne mera contact no [protected]

Sir,

I am murugesan. I have Account (AC.No.[protected] with CANARA BANK Thillai Nagar Branch- Trichy, Tamil Nadu. I used My ATM card ( Card No.[protected]) on 05.04.2009 Sunday Evening 6.50-7.00 PM in Trichy Railway junction CANARA ATM center. I enter the Amount Rs.2500.
I can't collect Momey that time. But Rs.2500 Wrongly debited from my Account. Please Reatain My Rs.2500.
I have complit with Canara circle office Trcihy(By phone),
Toll frre No. of Head office
I am going to complaint with Concern branch

Yours Faith Fully
P.Murugesan

My father passed away last feb 09 and i tried to approach the bank to claim the money(He has the account in canara bank - Mattuthavani branch Madurai), but they did not have that claim form after two days struggle i got it from tallakulam branch then i went to the bank to collect the procedures to fill the form.But there were no proper response from the staffs so i went to the manger the next day and i followed his words, and got the signature from a gazetted officer and the acc holders of that branch., with putting lot of effort for one week, then i approached the bank then they were no proper response for one week.
At last i got the manager appointment, now they are saying the signature must be from another gazetted officer not from the acc holder.This is entirely conflicting with their previous advice.i working in a private concern and i got 15 days leave.Till now i did not get any proper response from the bank. So this is the customer service of mattuthavani canara bank branch in Madurai.

Today (04th April 2009) when I was withdrawing money from Canara Bank ATM, my ATM card did not come out of the ATM Branch of CD Block, Pitampura, Delhi

Please Block my ATM.

I could not call the toll free number written at ATM because it was not legible and the numbers written at Canara Bank Web Site were busy.

Please help.

Dinesh Parashar

sir, today i have tried to with draw money from fedral bank atm, but transaction didnt happened, and my account got debited by 2500 rs. i have gone through both the bank but nothing happened so i m contacting u people kindly go through it, and let me know plz. i m giving my details.

my account is in canara bank (lucknow- indera nagar munshi pullia chowrah)
ac no[protected]canara bank)
card no- [protected] (canara bank)
card holder- binod pal singh
ph no- [protected]

note- i was using canara bank card to draw money from fedral bank atm, and money didnt got transaction but it got debited from my canara bank account.

kindly plz go through it, and help me out.

yours faithfully

binod pal singh

Hi
I am manohar from madurai, Tamilnadu. I am having a savings bank account in Canara Bank, Tirunagar branch, Madurai. Eventhough there was sufficient funds with my account my cheque has been bounced twice. when i enquired with the manager, he said the problem was due to the recent core banking system introduced. Anyway he admitted the mistake by his staffs. the same problem occured again. I generously left the issue eventhough i paid penalty the credit card company. After some days i went to ask for a new cheque book. the staff asked me to come by evening and collect it. i went there by 5 pm. he said evening means 2.30 pm. the next morning i went and asked for the book. He replied that he is busy with work and asked me to come by evening. i said in the evening i could come only by 5 pm that you won't agree. i have to come all the way from k.k.nagar. He gave me a superb reply stating that " why are u having ur account here i[censored]r office is in k.k.nagar. u have ur account with some other bank nearby". then i complained to the manager. He on his part gave a astonising answer" we won't give cheque book to people who give it for other banks". who is he to direct me to give my hard earned money. i have the right to give it to any fool.

I AM A PENSION HOLDER FROM EPF, OFFICE FROM GAYATHRIPURAM, MYSORE WHICH WAS UPTIL TODAY GETTING DEPOSITED IN MY BANK ACCOUNT NO 6549, IN BRINDAVAN EXTENSION BRANCH, MYSORE.BUT MY LAST PENSION WHICH WAS SENT ON FEBRUARY 23, 2009 BY EPF OFFICE HAS NOT YET BEEN CREDITED IN MY BANK ACCOUNT .MY PPO.NO.IS 58.WHEN WE ENQUIRED IN THE BANK WE WERE TOLD THAT THE CONCERNED OFFICIAL IS ON LEAVE.THAN IS IT NOT THE DUTY OF THE BANK TO GIVE THE RESPONSIBILITIES OF THAT PARTICULAR OFFICIAL TO ANOTHER PERSON IN THE BANK.SO PLEASE LOOK INTO THE MATTER AND PLEASE SEE TO IT THAT WE WON'T BE FURTHER EMBARRASED OR HUMILIATED OR WE NEEDN'T HEAR ANY OBSCURE LANGUAGE FROM THE BANK AUTHORITIES.

I am an ATM customer of Canara Bank of Allahabad, Branch Civil lines, with ATM Card No.[protected] and account No. 14611. I went to AAI-DU, Allahabad ATM for cash withdraw on 06th march-09. When I operated fast cash transaction to withdraw Rs. 4000/-, system processed for a minute and display an error i.e. processed period out of time with silence mode. I have neither received cash nor transaction slip.

Later, I went to Canara Bank of Allahabad, Branch Civil lines when I checked my account after updating my passbook, Rs.4000/- had been debited of 06th march-09, which were not received by me. It was system’s error. Just I called to customer care of SBI, he replied me for applying to account holder Branch.

Here by you are requested that please check it and credit Rs.4000/- in favour of my account.

Please do needful.


Thanking you,

Regards,

Satendra Singh
Card No. –[protected]
Account No.- 14611

Kind attn : Asst. General Manager
Madurai – 1

Subject: Complaint letter (for irresponsible and bad words using)

Dear Sir,
My Name is S. Ananda raj, I have an A/c (no: 23494) in Canara bank- Eral( Tuticorin Dt) . 1 year before I was applied for atm card. Now also I am not getting the atm.

Regarding this matter I went to Canara bank (Eral – Branch) on last Thursday (05/03/2009) at 11.30 am. Their staff ( Kelaston Jeba Kumar) is not given proper response to me.

He said that (very sound noise) “ you have cheque bounce in ur account, we never need your account, never come to our bank, you should get out from our bank now, “ and also he told me some bad words . That time some body’s watching me, I was really upset

After few minutes, I met the Branch manager and told them the problems clearly but he has not taken any action.

Now I need justice sir, cheque bouncing is happened but employee will never use the bad words. I think you know what I am saying.

Pls take immediate action and also in future it will never happen to public.

I am waiting for Ur valuable reply in this regards

Thanks and regards


S. Ananda Raj
Eral – 628801

Hi,

I'am not able to access my ATM service on any Bank ATM. My card is Blocked and needs to be activated so that i can use in near future. My Account is with Canara Bank, Guindy Branch, Chennai, Tamilnadu. My ATM card Number is [protected]. I have contacted my Branch and handover some letters personally to the officers. But still i haven't got any response from them. My SB A/C number is 31629. Please reactivate and send me the new pin number of my ATM card so that i can use the card or i have a option to cancel my account with your Bank.

Regards,
Vasanthan

The service at canara bank is terrible, I have an account with Canara bank mahim branch, and i had submitted the net banking request almost 6-8 months back.. but till date there is no rever at their end..

while i was submitting the request form at the branch the manager, was most incorporative. he was not ready to provide proper information and service.. more over he was not even having the form.. ihad downloaded the form from the site and submitted it. He said that it would take 1 month... surprising, while other banks take less than 7 days to process such request, CANARA bank has not yet activated the netbanking request submitted 6-8 months back..

Very miserable, pathetic service... quality is going down cause of the staff.. who are non-coperative and act as if they are doing a big service on us... it is rather better to opt for other banks.

priya

Hii ! i am zara khan...i have account with canara bank...there are no atm machine in our place...i requested the stsff of canara bank to install atm machine in our locality at tolichowki, hyderabad.

Highly irresposible behaviour on the part of the Bank in Mysore, Nazarbad Branch.without verifying the Manager sent me packing by telling me that they are yet to receive the new card-the old card was giving me a lot of problems so I had surrendered it 3 months ago.when I was on my way to Blore the manager is gracious enough[pun intended] to call me and asks me to collect the card as he had not verified it earlier when I had visited the branch for this very purpose.
There is no reply from the customer cell of the Bank either.
I am disgusted.
jaswanti

Hi sir..
This to inform you, my cancellation ticket refund money no any credit my account, I have a proof..Irctc dept has send to money in canra bank.but bank was saying to me no any creidit by IRCTC dept.but i have a full proof..I attached all documnet so plz read carefully..


Thanks:
Om prakash
chandigarh
mobile-[protected], [protected]

Dear Customer,


Kindly note that we have refunded the amount as per the following
details. Please contact your bankers for confirmation with the given
details.

PNR Number [protected] Transaction Id [protected]
Payment Option canarabank
Refund Date 03-Dec-2008
Refund Amount 1086
Refund Status Refunded
Settlement ID 340246

07th February 2009

From

V. Subramaniam (Emp No.4506) (SB A/c No.[protected]
Retd. Employee, Canara Bank
Madipakkam, Chennai

To

The Canara Bank
Complaint Section
Chennai

Sir

Sub : Complaint regarding non-redressal of very very simple issue, for more than 3 months.


I am Ex.Exployee of Canara Bank and family pensioner too. I have a SB A/c in Canara Bank, Guindy (Chennai) Branch, in which my pension is deposited every month. This branch is about 20 kms away from my residence.

At present, I am 82 years old, about a year ago, I have undergone an operation in my hip area and hence I am unable to frequently travel for long distances and awkward step ups. Hence, I have decided to draw my monthly pension from the nearest Canara Bank Branch as Core Sector facility has been introduced.

When I approached the nearest Branch to withdraw my pension, I understand that my “Life Certificate” is not yet updated in Guindy Branch’s PC (in my account) and hence I can not withdraw my pension anywhere except Guindy Branch. However, my Life Certificate has been duly submitted to the Guindy Branch personnel three months ago, on time.

I have expressed my difficulty and inability to visit Guindy branch, considering my age, present health condition, etc., and I wish to draw from any Canara Bank’s nearest Branch to my residence.

Even though several attempts have been made to remove the remark “LIFE CERTIFICATE NOT SUBMITTED” from computer, the concerned personnel & Manager are not taking any steps regarding this. They are totally disinterested and their fingers are indicating towards each other themselves to do the job.

As you are aware, India plays a very vital role in IT Sector and technologies are improved well, the very simple matter is not yet resolved.

I have following valuable clarifications with me as :

 Due to disinterest / incapable of respective personnel of Guindy branch, am I to be punished by walking everyday in this age ?
 Whether the respective employees will be motivated at least to solve this problem in the near future ?
 The time loss, money loss and pain will be borne by whom ?
 How long I have to continuously follow this matter with these disinterest / incapable personnel ?
 When will this issue come to an end ? after my death ?????
 The respective personnel says to lodge complaint regarding their disinterest on this matter, to higher authority / anywhere and none can do him anything. What does it mean ? Where is discipline ? Will all the customers be treated such a worst manner ?
 If above indiscipline is there means, what is the meaning of Grievance Redressal Authorities & Higher Officials ? Will Grievance Cell is a believable one ? Will such behaviour / attitude is an acceptable in Private Sectors ?
 As an Ex.Employee, I have been facing such harassment & injustice, then what is the meaning of saying Customer Satisfaction & Core Sector Banking ?
 Whether this issue will be solved through legal measures / publishing in medias only ?
 As the concerned personnel are not showing interest to solve this very very very simplest matter means who will solve this ?
 Does such employees expect that we / customer have to sit and do their job in the Branch ?
 Is this matter is not an ashamed one ?


WHO WILL BELL THE CAT ?

If this issue is not resolved as early as possible, there is no other way except approaching through legal means and medias.

Hoping for the best at the earliest.

Thanking you

V. Subramaniam

I, S.Muralitharan R/O 362, Airlines Apartment, Plot-5, Sector-23, Dwarka, NewDelhi-110075, have lost my debit cum ATM card Number ************3341 on 06 th Feb 2009 between 8:00 PM and 10:00 PM.
Please block my Debit card on Savings Acc no:[protected] on Canara Bank, Vikaspuri Branch, Newdelhi-110018.

The quality of banking service provided by canara bank is on the decline. I have an account in Air Force Station Lohagaon, Pune branch. Most of the time the ATM does not work, if it is working there are no papers for printing of recipts. Now a days they have come down to misbehaving with the customers as well. Just because there are no other banks nearby, they think they are doing a favour on people by providing them banking services. They really misbehave with the customers and speak to them very rudely.