[Resolved] Canara Bank — Worst customer service | |
My father passed away last feb 09 and i tried to approach the bank to claim the money(He has the account in canara bank - Mattuthavani branch Madurai), but they did not have that claim form after two days struggle i got it from tallakulam branch then i went to the bank to collect the procedures to fill the form.But there were no proper response from the staffs so i went to the manger the next day and i followed his words, and got the signature from a gazetted officer and the acc holders of that branch., with putting lot of effort for one week, then i approached the bank then they were no proper response for one week. At last i got the manager appointment, now they are saying the signature must be from another gazetted officer not from the acc holder.This is entirely conflicting with their previous advice.i working in a private concern and i got 15 days leave.Till now i did not get any proper response from the bank. So this is the customer service of mattuthavani canara bank branch in Madurai. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
I am in Government health care services working as an assistant surgeon, and my treasury is in Veerakeralampudur, tirunelveli, Tamil nadu and my salary account is in Canara bank in Veerakeralampudur, had joined govt service on 16th november 2009, my first pay check for month of november was given and i had deposited it for collection in SBI Tirunelveli jn branch on 2nd of dec 2009, was made to run around to and fro and the response wasnt good when i made calls to the canara bank branch, finally i got the sum credited to my SBI account on 29th of december, next salary credited on DEC 31 2009 i had my troubles in the bank for gettin my own money and was said 'we are running short of people shouted at and harressed if this is the treatment they give to a doctor think of Illiterates goin to that particular branch, i personally feel would never start my own personal savings account in canara bank, Sloppy customer care...sorry i call it iresponsible disgusting way to treat fellow humans.I would suggestwhoever reads this message to think twice before startin an acc there.Will ever an action be taken against them??????????Thats the million dollar question?
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I too agree but It depends upon the officer/staff. Many they don't want to work in Canara Bank. I went to Canara Bank, Mylpaore branch to open recuring deposits but the officer told you came in month end, come in nextweek. I went next week then he told me first few days we won't accept any deposit due to core banking issue so please come after few days. After few days I went he told today is staturday come on Monday. Saturday we are busy in work then I asked him to put the board as office closed.I made compalint to manager. Even the manager requested the clerk to accept the deposit. The clerk used very bad words and he told he is not going to get any benfit and he doesn't want to do any job for Canara bank.
Finaly he told he will not accept my deposit any more as I made a compalint to manager and asked me to approach other bank.
Finaly he told he will not accept my deposit any more as I made a compalint to manager and asked me to approach other bank.
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Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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