[Resolved] Canara Bank — ATM Didn't dispense money | |
Hi My account is with ICICI Bank and since this Canara Bank ATM is near my house in Sanpada, Mumbai (Maharastra). The first transaction of 1000/- failed saying ...ATM can't dispense money. I continued with second transaction thinking in today's robotic age ATM's cant make a mistake. But didn't realize their business logic are offcourse written by underpaid, college intern or training programmers (I know this because I worked with them as a customer when I was working with Red Hat - The Linix company) of same amount which was a success.. Their ATM's have buggy Java code and at times all most 1000 ATM's used to go offline because they didnt catch exception in their JAVA program which feed balance to their ATM's. Can you believe till this date they feed data on ATM switch and can't do online banking or update of accounts like ICICI or other banks). I checked my ICICI online account and was shocked to see that my account is debited TWICE with 1000/- each transaction. I have raised the complaint with ICICI bank and they promised to get back response from CANARA Bank in 8 days else they will approach VISA and will try resolving this issue in case CANARA refuse to pay money. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Sir / Madam,
I am M.Alex Ambrose, I went Canara bank ATM Reddy kuppam Road Branch ATM ( Near Srinivasa theater) to withdraw Rs.8000/. amount at Last Thursday (14-Jan-2010).After
inserted the card and entered ATM pin, Amount came from ATM Machine. At that time, First I took
ATM card from ATM Machine. then It was go down two times at ground. Due to this kind of late, I
missed to take the amount from Canara Bank ATM Machine. The amount was gone within the ATM Machine.
But the ATM gave the receipts by reducing the amount(Rs.8000/.) from My total amount.But I didn't
get the amount(Rs.8000/.) from that ATM. No Customer care phones and None securities in that ATM
to inform my complaints. Again I swiped my card to borrow remaining amount (Rs.2000/.), So I got
the remaining amount (Rs.2000 only). So I didn't get Rs.8000/. amount from that Canara Bank ATM.
At that day I spoke with Citibank Customer care ( from Ekkattuthangal citibank ATM). But One Lady
spoke with no responses at that day. I am not satisfied with their speech. Then again I spoke with
Citi bank Customer care(from Anna salai) on Last Friday Morning (15-Jan-2010). One Lady registered
My complaint and told me that the amount ( Rs.8000/.) will be added on Monday(19-Jan-2010) to my
account. So Please add the amount (Rs.8000/.) to my account within that day.
My Complaint No is: 8369,
My Account No is :[protected]
So Please see the complaint and Finish the process quickly.
With Expect,
M. Alex Ambrose
I am M.Alex Ambrose, I went Canara bank ATM Reddy kuppam Road Branch ATM ( Near Srinivasa theater) to withdraw Rs.8000/. amount at Last Thursday (14-Jan-2010).After
inserted the card and entered ATM pin, Amount came from ATM Machine. At that time, First I took
ATM card from ATM Machine. then It was go down two times at ground. Due to this kind of late, I
missed to take the amount from Canara Bank ATM Machine. The amount was gone within the ATM Machine.
But the ATM gave the receipts by reducing the amount(Rs.8000/.) from My total amount.But I didn't
get the amount(Rs.8000/.) from that ATM. No Customer care phones and None securities in that ATM
to inform my complaints. Again I swiped my card to borrow remaining amount (Rs.2000/.), So I got
the remaining amount (Rs.2000 only). So I didn't get Rs.8000/. amount from that Canara Bank ATM.
At that day I spoke with Citibank Customer care ( from Ekkattuthangal citibank ATM). But One Lady
spoke with no responses at that day. I am not satisfied with their speech. Then again I spoke with
Citi bank Customer care(from Anna salai) on Last Friday Morning (15-Jan-2010). One Lady registered
My complaint and told me that the amount ( Rs.8000/.) will be added on Monday(19-Jan-2010) to my
account. So Please add the amount (Rs.8000/.) to my account within that day.
My Complaint No is: 8369,
My Account No is :[protected]
So Please see the complaint and Finish the process quickly.
With Expect,
M. Alex Ambrose
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+91 80 2222 1581 [Head Office]
+91 80 2222 0491 [Head Office]
+91 80 2222 0490 [Head Office]
Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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I inserted my ICICI Bank debit card in Canara Bank Reddy kuppam Road Branch ATM ( Near Srinivasa theater) on 16th Oct Dewali Eve.
I try to withdraw thousand Rs but i got silp mentioning that ( Unable process).
But the amount is debited in my Account, So kindly lookk it to this and help me out.
Note: Residing in Bangalore.
My Account details as follows.
A/C No:[protected]
A/C Branch Bangalore Land ford Road
Thanks & Regards
M.Prabhu