[Resolved] Canara Bank — excess debit in my sb account thro debit card purchase | |
Respected Sir / Madam, SUB: REQUEST FOR EXCESS DEBIT MADE IN MY S.B. A/C NO.[protected] REG.. I HAVE PURCHASED ONE VEDEOCON BRAND 190 LITTRS REFREGIRATOR AT BHARATH ELECTRONICS & APPLIANCES, 100 FEET ROAD, GANDHIPURAM, COIMABTORE - 641 012. VIDE BILL NO.I / 0910 / CBE / 4697 DT.16.08.2009. THE BILL VALUE IS Rs.9500/-. I PAID THE AMOUNT THRO CANARA BANK DEBIT CARD NO.[protected]. FOR Rs.9500/- . I GOT DEBIT CARD SWIPE SLIP FOR THE ABOVE AMOUNT. BUT IN MY ATM STATEMENT IS WAS WRONLY SHOWN AS Rs.10091.22/- THAT IS AN AMOUNT OF Rs.591.22 IS EXCEESLY DEBITED IN MY ACCOUNT. I ASKED MY SELLER FOR THE EXCES DEBIT MADE ON MY PURCHASE BUT HE SIMPLY SAID HE CAN NOT TAKEN ANY RESPONSIBILTY REGARDING THIS MATTER AND I HAVE TO CONDUCT THE CANARA BANK CUSTOMER CARE CENTRE. I CONDUCTED OVER PHONE TO THE CANARA BANK CUSTOMER CARE CENTRE AND THEY SAID THAT I HAVE TO PRODUCE COPL OF PURCHASE BILL, DEBIT CARD SWIPE SLIP WITH COVERING LETTER TO MY S.B. ACCOUNT BRANCH COIMBATORE - MADUKKARAI WHRE I HAVE AN ACCOUNT AND UNFORTUNATELY TILL DATE I HAVE NOT RECEIVED ANY REPLY FORM THE BANK. AS THE TRANSACTION HAS TAKEN PLACE ABOVE SIX MONTH . I REQUEST YOUR GOODSELVES TO LOOKING THIS MATER AND ARRANGE FOR THE REFUND OF EXCESS AMOUNT DEBITED IN MY ACCOUNT. THANKING YOU. R. MANIMOZHI. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Canara Bank — Amount debited from my SB Account
Dear SirRef:- SB A/C. no. 18735 and ATM card no. [protected]
I Sri Ram Mohan Roy of the above mentioned SB A/C. holder regret to put to your kind notice that on 05.05.2009 at around 7.21 pm & 7.22 tried to withdraw Rs. 5000.00 from AXIS Bank ATM counter at Baidyabati, Hooghly, WB, by using my my ATM card which has been issued by you accordingly.
After inserting the card and entering of my PIN No. and completion of the whole process, no money released from the ATM m/c. and so once again I had to try the same operation immediately but failed again. The paper slip released from the ATM m/c shown “Unable to process” for both the operation.
Next day I withdraw the same amount of money from SBI ATM counter at Baidyabati, Hooghly, WB by using my same ATM card and could draw the money but found that my A/C. balance was showing less Rs. 10000.00 withdrawn against last two operations which were not completed at all.
Once again I checked up from your Hare Street branch on 07.05.2009 and found that my A/C. balance was still showing that Rs. 5000.00 each was withdrawn from my A/C. on that day twice.
I am totally confused and could not understand that whenever I could not draw the money actually from the ATM m/c. how and why my A/C. will be debited and why not there will be Rs. 10000.00 excess in your own balance in any way!!
As such, I request you to kindly look into the matter and credit Rs. 10000.00 immediately which was wrongly debited from my A/C.
i had also exprence same thing happened to me.
till date (13.11.2010) i had not receive my amount.
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Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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After inserting the card and entering of my PIN No. and completion of the whole process, no money released from the ATM m/c. and so once again I had to try the same operation immediately but failed again. The paper slip released from the ATM m/c shown “No access” for both the operation.
Next day I withdraw the same amount of money from SBI ATM counter at Baidyabati, Hooghly, WB by using my same ATM card and could draw the money but found that my A/C. balance was showing less Rs. 10000.00 withdrawn against last two operations which were not completed at all.
Once again I checked up from your Hare Street branch on 07.05.2009 and found that my A/C. balance was still showing that Rs. 5000.00 each was withdrawn from my A/C. on that day twice.
I am totally confused and could not understand that whenever I could not draw the money actually from the ATM m/c. how and why my A/C. will be debited and why not there will be Rs. 10000.00 excess in your own balance in any way!!