[Resolved] Canara Bank — ATM transaction discrepancy | |
On 30/10/2011 I made a transaction of 7000 from my canara bank account (acc no.[protected], etah branch) from a SBI atm located in kidwai nagar, Kanpur, atm dispenced 7000 rs. but 14000/- got deducted from the account. please do the needful. thanks D K AGARWAL Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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Canara Bank — Discrepancy in transaction
Dear Sir,Subject:Withit draw Rs10000/- but the amount came out of the machine is only Rs 9000/-
I am a ICICI bank account holder 15 days before i withitdraw Rs 10000/- from my account in canara bank ATM located in vadapalani subhiksha apartment,but i get only Rs 9000/- from the machine, but Rs 10000/- was deducted in my account.i found some number to complaint in case of discrepancy in the ATM centre and make a call but no body attend the call ,so i booked a complaint in ICICI bank they told me to wait up to 23rd of november we will update after getting the status from the canara bank.After 24th november i asked the status in ICICI bank, They said that they verified and the amount is fully paid and we will not reverse your amount.But i get only Rs 9000/- from the machine.After getting reply from the ICICI bank i spoke directly to the canara bank manager regarding this issue he said that if any mistaken happen we will get the alert message from that centre.we will not get any alert message in your case so, we can't do any thing regarding this issue.The receipt details is
Record no is 7375
Date:17/11/2009
Time:19:54
Canara bank people are saying we don't get any alert message but i get only Rs 9000/-.It means where that Rs1000/- gone,I was really upset for this kind of happening,I need justice the only evidence i am having is the receipt i got from the machine, but withitdrawl amout Rs10000/- was written in that receipt.Please do the needful as soon as possible.