[Resolved] Canon — NO ONE RESPONDING AFTER SEVERAL CALLS TOWARDS TECHNICAL PROBLEM | |||
I HAVE CANON PRINTER MODEL NUMBER MF4350D, FOR WHICH I HAD COMPLAINED IN CUSTOMER CARE NUMBER [protected] ON 15.03.2011 IN EVENING. I WAS IMFORMED MY COMPAINT NUMBER AS 316609. I WAS INFORMED THAT THE TECHNICAL PERSON WOULD CALL WITHIN 4 HOURS. ON 16.03.2011 AT 10.35AM I AGAIN CALLED THE CUSTOMER CARE WHERE MR SURENDRA SITTING IN SOME DELHI OFFICE PICKED UP THE PHONE AND AGAIN ON MY SAME REQUEST HE INFORMED ME THAT THE PERSON WOULD COME BEFORE 1.30PM . AFTER MANY REMINDERS CANON CUSTOMER CARE IS NOT RESPONDING. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Our office is Manjeshwar Grama Panchayat, Manjeshwar, Kasaragod District, Kerala, India 671323. We bought a canon copier in 2008 (Model iR2018N). After the completion of guarrenty period it started to problem to us like paper jam. 10 months ago we replaced machine part of section & film assembly costs of Rs.30000/-. Now again replaced the film assembly in cost of Rs. 9500/-. But the copier is not working the problem is same as earliar. The canon technician from Kannur is came three times to repair the machine. But not suceed to correct the copier. The technicial simply comes and goes. Our office is one of the busiest Panchayat in Kerala. We taking daily hundreds of copies. Now we are in very big trouble. The canon Kannur dealers are not servicing satisfactorily. Hence you are requested to to take action to repair the copier urgently. Otherwise we report the matter to the News Paper & other T V Channels. If we do like you may loss your costumers from attracting. I hope that you may take this matter is very serious one.
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CARTRIDGE& SCAN PROBLEMS
MY CONON MP287 PRINTER NOT RESPONDING WHEN I AM TRYING TO PRINT OUT AND WANT TO SCAN SOMTHING.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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