[Resolved]  Canon Video Lab — cheating and not provide service after payment

Address:

Gujarat

Hello
My name is Ashish patel and I m from Florida USA.

I came to India for marriage in Nov - Dec 2011. For marriage video and photo I gave a contract to Canon video lab, kalol, gandhinagar ( Mr raju patel / shailesh parsley ). We decide Rs. 75,000.00 for all. We set a time limit becoz my family have to come back to USA. In this period they didn't provide us a photo album and made a promise to courier without cost. So, my father paid all money to them Rs. 71,000.00 ( instead of Rs. 75,000.00 becoz they didn't gave a small album and master copy of photos). As per Rajubhai he will send a courier of reception photo album. But now after my family came in USA they ask money for courier. Rs 5,700.00
They told us like that pay money first and then after he will dispatch photo albums. How can I trust on him ? What will happen if he say not to courier after receiving money ? They are not picking up our phone calls.

I want to file a complaint against him. I have a another NRI family who had a same problem against them.
They are cheating NRI people by this way.
I appreciative if you take any step against them .
Studio address : Raju patel / Shailesh patel
Canon video lab,
Panchratna complex,
Vepari jin,
Kalol , gandhinagar
Phone no. [protected]