[Resolved]  Celkon — Not returning mobile phone by Celkon service center which is under warranty

Address: Hyderabad, Andhra Pradesh

Hello,

I bought a Celkon C11 mobile phone in the month of feb 2011. It got stopped working after 3 days. I submitted it to in Celkon service center in Dilsukh Nagar, Hyd. They said that mother has to be changed and it will atke 10 days. Unfortunately, its been more than 50 days they still not returning my mobile. They make some false reasons everytime I call them and hang off the phone rudely. It takes hardly 15 minutes to change the mother board of the mobile phone.

I lost my patience calling everytime these guys. This is due to absolute neglegence.

My work order number is WIN113JMC10055.

So, please look into the issue and make me right justice.

Thank you.
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Aug 13, 2020
Complaint marked as Resolved 
 
3 Comments

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i bought celkon A200 to my home...i have used it for 3 months their after my charging pin was broken and i have submitted in the celkon service centre, he said will return in 2 days and will charge 350RS for charging pin...when i approach the following day he said the probl;em is with software and will take 20 days on warranty but 40 days passed and he says some false reasons when ever i approach the celkon service centre ... this is the worst pereformance of celkon service centres i treat, my workorder number is CM[protected]...if i m not getting my mobile back in 2 days i m going losse my patience and can proceed for legal action in the consumer court...
I bought Celkon A98 on June 2013. After 5 months it stopped working. I have submitted the phone to Sri Mobile Care, Dindigul, the authorised service centre for Celkon Mobiles on December 3 2013. They said that they will return the phone after service in 15 to 20 days. Today is January 07 2014. Till now I have not received the phone and whenever I contacted the service centre they are simply saying that within this week you will receive the phone. But no proper response from them. My work order number is CM13C85010220. I want my mobile back immediately or I have to proceed for legal action in the consumer court. and Friends my humble request to all of them is please do not purchase Celkon Mobiles. Their service is very poor.

refusing to accept un sercerviceable tab C820 by service centre forward Info SystemPvt Ltd with in warranty period,Chrompet

set not warking after first repairing, which is returned to me after two months onlyand again not warking and service centre denyeing to see the tab, not accepted tab. and loughing with his own friends

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