Celkon Complaints & Reviews

dear sir I am using celkon a 35 k while i am talking on phone from the battery smoke we comming out after that bthe abttary got damaged i purchased this phone in snap deal so i want to be taken action OUR ORDER NO. : [protected] Order Placed On :[protected]:37:03 Order Details: S.NO PRODUCT NAME PRODUCT CODE STATUS UNIT PRICE QTY PRICE PRE-ORDER AMOUNT SUBTOTAL 1 Celkon Campus A35K Blue Rate it Now! [protected] Track Shipment > Delivered On Tue Jul 01 00:00:00 IST 2014 Rs. 2999 1 Rs. 2999 N/A Rs. 2999 CUSTOMER INFORMATION: N RAVICHANDRA Email: ravichandra.[protected]@gmail.com Mobile: [protected] SHIPPING INFORMATION: N RAVICHANDRA FLOT NO : 101 MAA RESIDENCY, ROAD NO:3, NEW NAGOLE COLONY, NAGOLE HYDERABAD, MANGOLIA SCHOOL Hyderabad - 500035 Andhra Pradesh Total Amount Rs. 2999 Delivery Charges (+) Rs. 0 PAID AMOUNT Rs. 2999

DEAR SIR WHEN I AM USING CELKON A 35K WHEN I USING PHONE SUDDENLY BATTARY GOT EXPLOTED LOT OF SMOKE IS OBSORVED BATTARY GOT DAMAGED COVER OPEN I PURCHASED THROUGH SNAP DEAL YOUR ORDER NO. : [protected] Order Placed On :[protected]:37:03 Order Details: S.NO PRODUCT NAME PRODUCT CODE STATUS UNIT PRICE QTY PRICE PRE-ORDER AMOUNT SUBTOTAL 1 Celkon Campus A35K Blue Rate it Now! [protected] Track Shipment > Delivered On Tue Jul 01 00:00:00 IST 2014 Rs. 2999 1 Rs. 2999 N/A Rs. 2999 CUSTOMER INFORMATION: N RAVICHANDRA Email: ravichandra.[protected]@gmail.com Mobile: [protected] SHIPPING INFORMATION: N RAVICHANDRA FLOT NO : 101 MAA RESIDENCY, ROAD NO:3, NEW NAGOLE COLONY, NAGOLE HYDERABAD, MANGOLIA SCHOOL Hyderabad - 500035 Andhra Pradesh Total Amount Rs. 2999 Delivery Charges (+) Rs. 0 PAID AMOUNT Rs. 299

Sir ihave puchse ist time celkon a35k.I hope good condition, but not good condition, iam very suferly. Battery toomuch low.Toucuh, very hard. Itell that pls replse this any other peace. Prchse date, 20/03/2015. Pls kindly call me. My no. [protected]. From kadapa ap pin 516001. My name . Mshik mahaboob basha.

I, V.Chandrasekhararao retired Tahsildar from kakinada bring the following few lines to your notice.I purchesed celkon mobile model No. A 500 and IMEI: [protected]. The mobile got charging problem after 3 months of my puchase. I given the mobile at Nagu infotech kakinada.They returned the mobile to me after 45 days saying that the problem is rectified.Actully the problem is not fully rectified.From then onwards I became frequent visitor to the customer care at kakinada.The incharge of the customercare at kakinada is very head strong and giving improper replies. Again I given the mobile at customer care at kakinada. I don't know how many days they will take to return my mobile after rectification. The problem to my mobile is that after using new charger and cable, the mobile is not getting charged kindly do the needful and do not make me to regret in having purchased the Celkon mobile

Dear sir, This is a Suryakant from Hyderabad, my mobile handset celkon A112 is having hanging problem and headset's jack is not working so I gave my handset to your Prime tech service center located in Abids on 16/01/2015.so after trying for 2 month, they told that this issue cannot be resolved, and they are not responding properly, area service manager was also not taking any action when brought to his notice. If this issue is not resolved as soon as possible then probably i would like to approach the consumer court. I would really appreciate if you can respond ASAP and do not let me go to consumer court and spoil the customer relationship with your company. Details of my mobile: IMEI NO-[protected] AND WORK ORDER NO-CM[protected] HANDSET PURCHES DATE- MAY 2014 Regards K Suryakant . [protected]

Sir/madam, I have purchased Celkon mobile model no#. A225 on April 2014 at Univercel Mobiles, Dharmapuri branch, Dharmpauri district, Tamilnadu. After a couple of months, my mobile phone battery serial no. SGW[protected] was getting poor and weak. I have told this to their company authorised service centre at my town and as well as to company through email. They had contacted me saying that you will get battery from your service centre. I went to the service centre and they are keep on postponing on various reasons. More than two months, they are cheating me that you will get battery by next week. After that week, again they say the same reason. I have contacted them many times over phone and emails. I got some much frustrated on service centre people and the Celkon company because of their poor quality battery. I submit this as a complaint to get a good and reasonable justice. Thanking you, Yours truly, Mathesan. Dharmapuri

Hai sir, My self dinesh regarding i like celkon mobile company, i purchased mobile celkon model CA225 but that mobile get problem that battery will not working charge is not Charging i am having warranty so that i am going to submit the mobile in your authorised service center Name; RITE INFO SOLUTION, pls see the date when did i submit the mobile date on 04/09/2014, still now i am not getting that mobile the worst worst service center in Tamilnadu, Salem. i will give the scan copy of my service job sheet, job sheet no : 10198, in service center guys told me u have approval for new mobile in insteed of previous mobile celkon CA225, he told u will get shortly despatched for new mobile still now i am not getting that new one pls kindly take it in serious way i affecting for past six months... pls keep in touch with me, & help me ASAP... thanks Dinesh [protected]

Celkon Campus A35K which I was purchased on[protected]. I have given my mobile to celkon service centre for two time as there is a problem they have downloaded software for last two time but my problem was not rectified. Work order number is CM[protected]. Problems : 1) 3G is not supporting with 3G data plan ( No Sim signal) with first sim slot in WCDMA Mode. Only 2G is working with Both SIM slots and poor signal capturing I am using Idea and Airtel and these Sims are working good in other mobiles. 2) Touch pad not working, not responding freely 3) Automatic touch is not working. Please replace with new mobile or please rectify my above problems I maDe a call to CELKON company person whose mobile no.[protected] about 30 to 40 times regarding my mobile problem. He told me to call area sales manager Mr.Nagendra whose mobile no. [protected]. I called him about 30 to 40 time but he respond me for 3 times. 1st call respond on 19-2-15 he told me that he will provide me a new mobile. 2nd call respond on 21-2-15 he told me to collect the mobile from Arun Cell Care, 1st floor shop No.2, Sri surya laxmi comple, Dondaparthy, Vsp-20. 3rd call respond on 24-2-15 at 01:00pm then he told me to call back after one hour. But from then onwards not lifting my number.

Sir/Mam I bought celkon q44 in the month of January.And the power button is not working after One Week of my purchase.As soon as I identified the problem I went to Celkon Authorised Service Center at Benz Circle, VJA.They prolonged it over a Month and finally said its not working.What should i dooo now.Should i file a complaint in the consumer Forum or what...??? Is this fair...??And it is a warranteed for ONE YEAR... Now I request you to send that Power button for q44 and I dnt want to depend on your Service Centers.If you send me that I'll make assemble here with my own money.

We Have Given The Mobile on date January -17-2015 at Naghu Infotech, kakianda service center of Celkon mobiles there is response from the care or from the service center till Today its about 2 Months from the mobile submitted.As the service center says that wait for 1 week it will be replaced from the date of mobile given.please ensure that as mobile get replaced soon. please get the solution.

PAD was purchasd on 27.2.14 from poorvika Mobiles, Tambaram, chennai Model No :C 820 IMEI/MEID No.[protected], The Touch is not working, so i had given for service to one of your authorised Service center Siddu Communications, Kodambakkam, Chennai. on 08.01.2015.Till date there in information on this please.

Hello., I have brought Celkon Mobile phone before 2 months and my Display is not properly works. I have already make complain by call but still i cant get proper answer of it. i have already make complaint before 5 days Please do the needful and i want my phone as same as it is on purchase time.

My celkon mobile handset model No A119Q (purchased in Feb-2014) at Gajuwaka LOT mobile store, and got the problem with camera in Nov -2014, submitted in Local celkon customer care (MM CELL CARE) on 24 -Nov-2014 (Reciept No-1214) and they send to head office hyderabad for repair. from the last 51 days the handset was still in repair only, whenever i called to hyderanad customer care no ([protected]), they are saying it is in repair and let us call back and explain the status, and they are not at all calling back and not doing the followup. I was facing very problem without mobile handset, iam doing a complaint on celkon service for their bad and irresponsible service towards the customers. Please solve my issue as early as possible or replace with a new handset. Thanks regards L Srinivas [protected], [protected]

Dear celkon services...I purchased CT820 model tab in Rajahmundry on[protected].After few months the touch screen is not working properly...the tab is hanging itself...So I gave the tab to the celkon service centre named as SAI INFOTECH..in Rajahmundry on[protected].They told me that they will return the tab within 25 days.But they didnt return till now. I called to celkon customer care many times they didnt responded properly. Even they are not giving status updates of the tab. So, my sincere request is REPLACE THE TAB.

Dear Sir I had purchased the tab (details mentioned below) on01.02.2014 from Visakhapatnam, AP. Celkon Tab, Model No. CT 820 Since August’14 it was in service center in Visakhapatnam.Due to transfer in job, self was moved to Mangalore, Karnataka in mid of Nov’14, this is because, the subject tab was returned by the service center without anyrectification. Now, it is in Mangalore authorized service center since16.12.2014 & still not rectified. As warranty terms of the same will be completed on31.01.2015, I would like to request to the company the following – 1. Plsreplace the tab with the new one ( as I’m unable to use the same more than 6months in a year & that too in 1st year) 2. OrRectify the set urgently & postponed the warranty terms accordingly. My earlier correspondences with the company are listed belowfor reference. Regards SHIBAJI CHOWDHURY [protected] From: "shibaji chowdhury"&lt;[protected]@rediffmail.com&gt; Sent: Tue, 06 Jan 2015 12:25:32 To: "[protected]@celkonmobiles.com"&lt;[protected]@celkonmobiles.com&gt; Subject: Fw: DELIVERY STATUS AGAINST WO NO. CM[protected] Dear Sir/Madam It is very shameful that the subject tab which we have purchased on 01.02.2014 was under servicing more than 4 months and practically we have not used more than 3 months.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Warranty terms of the same will be completed (probably) on 31.01.2015 and still it is under maintenance against the WO No. CM14C47410562 dated 16.12.2014 at “The Universally Mobile Service”, Mangalore. It is my last email to the company, please arrange for replacement with the new one on urgent basis, we are totally fed up with the present situation and we are not expecting it from your reputed company (Celkon). Once again, request you to take up the matter with utmost priority &amp; reply per return mail, otherwise the matter will be sent to consumer forum tomorrow. Regards SHIBAJI CHOWDHURY [protected] From: "shibaji chowdhury"&lt;[protected]@rediffmail.com&gt; Sent: Tue, 28 Oct 2014 16:49:04 To: "contact "&lt;[protected]@celkonmobiles.com&gt; Cc: "corporate "&lt;[protected]@celkonmobiles.com&gt; Subject: Fw: DELIVERY STATUS AGAINST WO NO. CM[protected] Reminder - 4 Dear Sir/Madam It is quite surprising that being my repeated follow up, delivery status of my Cekon Tab (Model No. C820) is still unknown as no feedback is received from your end. Under the circumstances, once again inform you that self will be leaving Visakhapatnam very soon, hence request you to arrange to deliver the same (in proper rectified condition) within 04.11.2014, otherwise the matter will be taken up with the consumer forum. Thanks/Regards SHIBAJI CHOWDHURY [protected] [protected] From: "shibaji chowdhury"&lt;[protected]@rediffmail.com&gt; Sent: Sat, 18 Oct 2014 16:26:16 To: "contact "&lt;[protected]@celkonmobiles.com&gt;, "corporate "&lt;[protected]@celkonmobiles.com&gt; Subject: Fw: DELIVERY STATUS AGAINST WO NO. CM[protected] Dear Sir/Madam Please be informed that delivery of the subject assignment (celkon Tab) is still pending from your end since 18.08.2014. Request you to arrange to deliver the same urgently as we will move to new place/state (due to transfer in job) soon. Matter urgent, hence your early action in this regard will be highly appreciated. Regards SHIBAJI CHOWDHURY [protected] [protected] Visakhapatnam, AP From: "shibaji chowdhury"&lt;[protected]@rediffmail.com&gt; Sent: Sat, 20 Sep 2014 15:50:41 To: "[protected]@celkonmobiles.com"&lt;[protected]@celkonmobiles.com&gt; Cc: "[protected]@celkonmobiles.com"&lt;[protected]@celkonmobiles.com&gt; Subject: Fw: DELIVERY STATUS AGAINST WO NO. CM[protected] Dear Sir/Madam Waiting for your feedback. Regards SHIBAJI CHOWDHURY From: "shibaji chowdhury"&lt;[protected]@rediffmail.com&gt; Sent: Tue, 16 Sep 2014 21:41:44 To: &lt;[protected]@celkonmobiles.com&gt; Subject: DELIVERY STATUS AGAINST WO NO. CM[protected] Dear Sir/Madam I have handed over my tab to your authorized celkon care, M/s. Padmaraj Smart care (at Vizag) on 18.08.2014 for rectification of some malfunctioning (camera &amp; touch screen problem).Please note the WO NO. is CM[protected]. After 10 days, we came to know over phonecall from the above cellkon care center that this tab is sent to Hydrabad for rectification. Till then, we have not received any feedback from your end (care center). Request you to pls enquire &amp; let know the delivery status of my tab. Thanks/Regards SHIBAJI CHOWDHURY [protected] [protected]

Hi Celkon Team Today morning i went to celkon service center KR puram which is named as Dhanalakshmi service center, this is very bad to discuss about the incident which is happen with me, his behavior is totally care less, i have celkon A900 mobile, last 8 months on words i am facing battery problem and i requested directly calling to celkon customer care, they open a compliant on September 2014 there is no update till now, and they told me that go to the nearest celkon customer care create request as well from service center side also, So i went to the Dhanalakshmi Service center today morning this what happen 1) His behavior is totally care less. 2) He told me to keep the mobile with him 5 to 15 days for changing the Celkon A900 mic. 3) He don't give any bill or guaranty for the changed part mic, after discussion he is saying will give the bill from dhanalakshmi service center, which is not guaranty nor use full. 4) I asked for the rise request for Celkon A900 battery, he said i will not raise the request which is out of warranty mobiles, if i requested also CELKON team will not send the battery they have very poor service, or else directly call to the CELKON customer care 5) I asked the CELKON customer care number to discuss about the request and he replayed he don't have the CELKON customer care number, , which is he working for CELKON mobiles customer care any of the celkon service centers are not only for CELKON service centers, the are supporting multiple mobile vendors service in same shop

DEAR SIR, I PURCHASED CELKON PHONE Q455 ONLINE AND WAS NOT WORKING AFTER 3 MONTHS.I GAVE IT TO CUSOTMER SERICE CENTRE FOR REPAIRRING IN WARRANTY. COMAPNY RETURN ME OLD USED PHONE INSTEAD OF MY NEW PHONE. I NEED NEW PHONE INSTEAD OF THE REPAIRED PHONE. DO THE NEEDFUL PROCESS.

Myname is sudhakar reddy My mobile celkon a118HD has been broken for more than three months . I give nere by Cellkon Care center hari Communication in vijayawada bill no 3131 on 9.10.2014 but they keep on saying wait 1 week so..on meny meny Times service centre vijajawada and hydarabad Not respoding In phone calls cellkone centre iS very very Varest, please take coplint And salve the problems Cell no [protected] Email .[protected]@ yahoo.com

Res. Sir I am so upset about yr responce.I submit my celkon AR50 cell phone to service centre in Varanasi last two month before but phone is not complited since today. What I do. when I contact service centre Mr Siddhant is saying that phone is not ready. I also paid 1300 Rupees for repairing. When phone will ready sir Please informe, I am so much needy. I am a journalist and my work is effected. Please do something for me. I will be very much thankfull to u. Sir i[censored] have flip cover (gray or black or white) please send 2 pices to my address given below. I will paid on door. From Ajay Shankar tiwari C 6-121 Bag Bariyar Singh, Chetganj, Varanasi-(UP) 221001 mo. [protected]

NAME : CH. SAMARPAN KUMAR PH NO: [protected] ITEM : CELKON TAB CT 820 PURCHAED AT MEMMO GLOBAL TELECOMMUNICATIONS PVT. LTD DABAGARDEN, VIZAG. INVOICE DATE : MSIDG/2600 DATE :[protected] COST : 9500/- COMPLAINT : WHITE LINE ON DISPLAY. DATE : I APPROACHED THE SERVICE CENTRE ON 11TH NOV 2014 AT 4:31PM. ADDRESS: CELKON TAB MM CELL CARE D.No-12-60-3, 1st Floor, Opp Darghacenter, B.C Road, New Gajuwaka, Visakhapatnam-26. PHONE NO : [protected] / [protected] COMPLAINT IN BRIEF : THEY TOLD THAT 350/- WILL BE CHARGED FOR THE SAME AND MENTIONED IN THE COMPLAINT RECEIPT. THEY TOOK THE SET AND TOLD THAT IT WILL BE DONE IN 25 DAYS. BUT AS ON DAY 43 DAYS PASSED. THERE IS NO RESPONSE. I AM FADE UP WITH THEIR SERVICE. THEY ARE NOT LIFTING THE PHONE . I DIRECTLY TALKED TO THE CARE CENTRE, MR. NAGENDRA ON PH- [protected]. NOW WHEN I APPROACHED THEM, THEY ARE TELLING THAT STILL THE SET IS SERVICE CENTRE AND COULD NOT ABLE TO GIVE A PARTICULAR DATE. I AM SUFFERING A LOT FROM THIS TYPE OF SERVICE. I BADLY NEED YOUR SUPPORT.