[Resolved]  Celkon Mobiles — complaint

Address:

Hyderabad, Andhra Pradesh

PlI purchased Celkon mobile model no. A 119 Q HD signature from Big C, Dilsukhnagar on[protected] by paying an amount of Rs. 11,800/-. The piece which I purchase is having manufacturing defect with regard to power key and I dont know other items of the piece and I have shown to service center Mobile 9 H.no:[protected]/C/2B, beside Vijaya Dianositic, Nandhini Complex, 1st Floor, Dilsukhnagar,Hyderabad they told that the problem will be rectified automatically with in one week and the problem did not subside but the problem increased. I could not approach the service as I was not in Hyderabad for two weeks, after coming to Hyderabad, I once again approached service center i.e., Mobile 9 H.no:[protected]/C/2B, beside Vijaya Dianositic, Nandhini Complex, 1st Floor, Dilsukhnagar, Hyderabad on[protected] and they have checked the piece and admitted that there is serious problem and took the piece with an receipt and assured to give the piece fully rectifying within three days. When I approached them they say the problem is not rectified. Till date I have not received the mobile.