Central Bank Of India Complaints & Reviews

To

Honble Chairman, Central bank of india


Sir,
i wish you happy and prosperous new year 2010 and your staff members.

i have saving a/c in central bank of india, j b nagar br, mumbai-59, tel no of the br is[protected]. my a/c no is [protected]. Every time their is always overprinting in passbook, sometimes ink of cartridge is dark, sometimes very faint so that entry on next page of passbook in not readble, every time there is one or half page of passbook is left blank by making mistakes. While asking for rectification staff at the counters, their officers AND MANAGER OFTHE BR ALSO reply arrogantly. Surprising thing is that the Branch manger is arrogant and she do not want to understand the customers' problem and argue which is not acceptable.

if this is the behaviors of staffs, officers and manager then how your are going to "build a better life around us". why the ethics of good customer service is not imbibed on the staff mind?

higher-up of the bank take note of this and i will be thankful if they contact on [protected].

i thank you for sparing some time for reading this.

vasanti kulkarni

SIR,
I am reputed customer of Central bank Of india and presently residing at Saharanpur.
On contacting branch manager in respect of the New Year Calender, he replied that few calenders were supplied by higher offices hence shown unability.
Now I would like to know that what quantity bank provides to a branch and why Branch Manager has shown his unability in giving one calender to his customer.
Waiting for your reply.
Yours
Monu

Dear Sir/Madam,
This is our third complaint with you,i would like to know the status of of our previous complaints regarding the refund order of Rs 6120/-.The details are as follows

Duplicate refund order no 364790
As per our earlier letter dated 16/4/2008 Reg No-264790/364790/CBI.With reference to this I request You to send me the duplicate refund order of Rs 6120/-.The details for issuing refund order-
Application no 24278045
DP ID-[protected]..
Bank Details:-Palus sahakari bank ltd,Sangli-416416
Address:- Yogesh Kiran Shah
Priya Computers,Chafalkar Complex
E Wing, Maruti Road
Sangli-416416

Sir/Ma'm,
I have a Education loan A/C in Central Bank of India, Arera Hills, Bhopal branch, pursuing PGP + MBA degree and taken loan for the same. Every transactions were going fine till my 4th installment of fee i.e. issuance of 4th DD.
When we applied for 4th DD then we came to know that our loan A/C is empty and it shows a wrong transaction of huge amt of 50K which was wrongly debited to our loan A/C at the time of 3rd issuance of installment but then according to statement 50K was credited back to their A/C. This catastrophic transactions were done by CBI loan personnel.

Now, due to this wrong transaction done by CBI bhopal arera hill branch I am suffering and paying fine for late fee submission in my college. And still they are reluctant to give any positive response to us.

Branch manager and head of loan dept was changed 1 month back.

It has already been 7 days and still no positive response. (Today's date: - 16 Dec 09)

Dear sir,
Rs15000.00 has been wrongly deducted by ATM from my Savinga Account - no. 1850. A complaint in this regard has registered at the Cental Bank Of India, Rail vihar, Chandrasekharpur, Bhubaneswar, Odisa on 27.11.2009 the day of the event.
It is requested to resumit the above amount at the earliest.

Rs1500.00 has been debited from my a/c no [protected] without payment through centcash atm card no [protected] on 05/11-2009. More over Rs3000.00 has been debited from my same a/c on 04/12/2009 gainst a false atm transaction on 07/11/2009. written complains has been submitted but still no response.

Bank Lockers are no longer safe due to lack security arragements in banks. Bank need to seriously up grade their security systems and make sure that all branches are compliant to them.

On Nov 29 and 30th 2009, around 10 local thieves broken in the central bank of india branch of chirgaon and after cutting window using gas cutter. Thieves were able to cut 30 year old expired strong room gate using gas cutter and after that they cutted around 46 lockers and looted around 90 kg of gold with cash which seems to be running in crore and silver of around 100 kg+.

Police in chirgaon had clue and it seems that few bank personal are also involved. Police after lot pressure from local mla and minister does speed up things and cought few thieves and does recover the gold of around 87 KG. This is an unofficial news and what will be disclosed by the police is still to be seen.

Bank MD, visited chirgaon and ask the locker owners to wait till december 10th. They also agreed to compesate the locker owner fully. This is again a claim and creditibility of this assurance will be seen in coming few days.

Earlier Bank MD, does accepted security lapses in the bank which includes some very prelimaniry things

1. 30 year old strong room gate was expired in 2002 but bank does not get it replaced even after godrej company sent letter to them
2. There was no security guard in the bank for two years, despite the fact that bundelkhand is theft prone area.
3. There is no TV surveliiance in the bank
4. Alarming system was outdated and it could be easily taken over by cutting power supply
5. lockers operation were facilitated by a bank employee who is 4th grade employee. Generally it supposed to be bank manager or cashier.

With these minimal security measure missing in bank branches, I want ot know how many nationalized bank really have the secure bank lockers..


thx,
Abhi

respected sir /madam please get me a new atm card,i already made a complaint and remembering the branch PEOPLES DENTAL COLLEGE my ac no;[protected],but no responce from them.please do the need full.............

Dear Sir,
My husband was working in central bank of india,station road branch,gaya(bihar)and died in 2006.He had to retier in 2007.
While his service period he was having one LIC policy through bank and that premiunm was deducted from salary.After death of my husband we have not get death maturity amount and they given only general maturity amount.
But in this case we are not getting justice.Now this matter comes around three years old.
So,i need your help.Kindly give your valuable suggestions to overcome this problem.
Waiting for your early and favorable response.
Your imeediate compliance in this regard is greatly appreciated.
Thanks & Regards,
Meena Sharan
M-[protected]

I OPEN A NEW ACCOUNT IN CENTRAL BANK OF INDIA ON[protected]. MY ACCOUNT NUMBER IS [protected] BUT I HAVE NOT GETTING THE ATM-CARD YET.

To,

The Branch Manager(Central Bank of India )
Zonal Office Bhopal

Sub ;Rregarding pension case of late Smt Shyamwati Mehra’


R/Sir,

My wife (Late Smt Shyam Wati Mehra W/O Dharam Prakash Mehra) was working in education department at Vidisha ( MP) and she was expired on dated 11.7.2005 .

Her fafily pension is getting to Dharam Prakash Mehra and depositing in Central Bank Vidisha Branch Tilak Chowk Vidisha in A.c no . [protected]. Suddenly pension stopped since June 09 without any intimation and I met several time at Vidisha Branch but staff of Bank Branch dd not inform / not responding . I am 76 years old and I can not go in bank frequently .

It is therefore requested to draw family pension with arrears and deposit in above account in your Bank at Tilak chowk Branch Vidisha ( M P)

Thanking you



Dated26-11-09
Copy to : CMD ( Central bank Of India) Yours Sincerely
Chandermukhi,Nariman Point,Mumbai
400021 Dharam Prakash Mehra
BN 36 Chaurasia Sector
Sudamanagar , Indore (MP)
Mob [protected]
Email ; [protected]@rediffmail.com
[protected]@yahoo.co.in

Dear sir,

I am Account holder(A/C:[protected]) of Central Bank of india Rein bazar branch, Hyderabad ,My ATM Card No :[protected] , on 7/11/09 at 7:30 on saturday night i wanted to take Rs 3000/- from my ATM card at SBI ATM machine at Koti, Hyderabad , transaction was fail and error "unable to process sorry",on 9/11/09 i went to bank to check it and my account is showing amount is deducted ,i gave complaint in the bank submited my ATM transaction sleeps today is 21st nov , still i did not receveid my money......."What is this ? i unable to take my money ? where is my money ???????????, i become the victim ,Government banks stared cheating........

Md fazal Khan
[protected]

I am employed with Municipal Coporation of Greater Mumbai and have my salary account with central bank of india,vadkun branch,dahanu road(E) maharashtra.The has not been credited for the month of august to my account no.2043, when complained to the bank staff they refused to look into the matter.kindly look into the matter and do the needful.

My pension account no.is-[protected]. I discussed several times with BM about the incorrect payments of pension arrears and also gave in writing on 20-10-09, but neither the correct amount of arrears of pension credited to my account nor gave any reply. The breif of complaint is "Arrears of pension had not been calculated and paid as per notr 3 below clause 9 of Revision Authority for central civil pensions issued by CPAO New Delhi vide their no.[protected]/511117 Dated 27-06-09 which clearly says that eaduced npension as per column 3 will take effect from the date differential commuted value3 is creditrd in to the pensioner"s account by the bank".The commuted value was credited by the bank on 30-07-09, but the pension was reduced by the bank from 1-05-07

Respected Sir,
My account no.is [protected].My debit is not functioning since october 2009.
I shall be highly obliged i[censored] kindly take the necessary action as early as possible to activate my card or else intimate me for a new card.
My correspondence address is:SHELLEY MAJI
C/O-HEADMASTER,KANKSA HIGH SCHOOL
VILL-KANKSA,
POST-PANAGARH BAZAR
DIST-BURDWAN
PIN-713148(W.B)
Thanking you,
Yours Faithfully
SHELLEY MAJI

Ref. cbi saving a/c no.[protected], atm no. [protected]
Sir,
I attempted to withdraw Rs. 15000 through a hdfc outlet in goregaon area mumbai on 28.9.2009. the cash was not delivered but the amount was debited from my above account. i complained to the manager, cbi, nepz, noida branch on 29.9.2009 where i hold the above account. i request you to kindly look into the matter and credit the said amount in my account at the earliest.

On 23.10.2009, I made a complaint vide C/23102009/66 but no action has been taken so far .pl. expedite.

regards

Safruddin Ahmed
[protected]

i lost my 5000/- during the transaction with bank of maharashtra atm .during 26th of july my money is deducted but i dont get the money 5000/- my account is in the central bnak of india sinhgad college branch
till now i donot get the money so please recover my money as possible as u can. otherwise i have to complaint in the consumer court because o[censored]r careless and dull work.my acc no-[protected]

This is Shankar Kumar Mahto. I am from Araria Sangram(Mauwahi), p.o.+via.-Tulapatganj, p.s.-Ghoghardiha, Dist.-Madhubani, State-Bihar. I am studing in VINAYAKA MISSION'S KIRUPANANDA VARIYAR ENGINEERING COLLEGE,SALEM in 3rd sem. I have applied for education loan in my nearer Central Bank Of India,Ratoli in October,2008. Bank Manager told me that he had been sent the form to the REGIONAL OFFICE (Darbhanga). But when did i go there they told me that they didn't recieved any form. Again i went there but again Bank manager is saying that he has sent my form to Regional office but till now i have not got any thing. What should i do? Help me please. Thank you.

I shailendra m shinde resigned from the bank job w.e.f.5.5.2009. I submitted my resignation letter in Feb 2009. After lapse of almost 5 months i have not received my full dues.

Branch Manager is harassing me for giving my own hard earned money. As per Bank rule
if a employee resigned from the job he is entitled to get 50% of encashment of leave but the branch manager deliberately delaying/ not giving my aforesaid dues.

kindly advise me urgently

whether i should go for legal action against bank

waiting an early reply

Re: Central Bank of India, Green Valley School Branch, New Delhi-110044 dishonored their own cheque no. 569392 dt.26.07.09 Amt.Rs.28, 500/- vide Account No. [protected] in the name of SHRISTI KSHMATA D/o Mr.SHANKER KUMAR KARJEE.Attached Scanned Copy of Returned Cheque no. 569392 dt.26.07.09 Amt.Rs.28, 500/- no. 569392 dt.26.07.09 Amt.Rs.28, 500/-with the remark, ” ACCOUNTS TRANSFERRED.”

Dear Sir,



The fact of the matter is as under:

1. I had a minor saving a/c no. [protected] in the name of SHRISTI KSHMATA D/o Mr.SHANKER KUMAR KARJEE in CENTRAL BANK OF INDIA, Green Valley School Extension Branch, Jaitpur Badarpur Road, New Delhi-110044.
2. To deposit the college fee of my Son Mr. KSHITIZ KARJEE, I had issued a cheque no. 569392 dt.26.07.09 Amt.Rs.28, 500/- in the name of my son KSHITIZ KARJEE.
3. My son Mr.KSHITIZ KARJEE is a bonafide customer of ICICI Bank, Sector-35, Faridabad-121003 vides A/c No.[protected].

4. My son Mr.KSHITIZ KARJEE deposited the said cheque to his A/c No.[protected].

5. The said cheque first credited on 27.07.09 and amount reflected in my son’s account[protected].

6. My son is astonished to receive the memo that the cheque was not cleared by the CENTRAL BANK ON THE PRETEXT OF THE A/C IS TRANSFERRED.
7. The fact of the matter is my saving a/c no. [protected] is very much there in the name of SHRISTI KSHMATA D/o Mr.SHANKER KUMAR KARJEE in CENTRAL BANK OF INDIA, Green Valley School Extension Branch, Jaitpur Badarpur Road, New Delhi-110044.

8. Two times in the row the C.B.I bounced the cheque by giving false information to the clearing house that the a/c holder is transferred to other branch with a fact that about 3-4 month back the central bank cleared the cheque of the same series deposited in ICICI Bank. The facts about the same confirmed by the Senior Management of ICICI Bank vide E-Mail dt.05.08.2009.

HOW THE BANK DENIED THEIR OWN INSTRUMENT BY FALSELY STATING THAT THE A/C IS TRANSFERRED.

PLEASE LODGE A COMPLAINT AGAINST CENTRAL BANK OF INDIA AND THEIR TOP OFFICIALS
1. FOR NOT HONORING HIS OWN INSTRUMENT AND GIVING FALSE AND FRIVOLOUS STATEMENT.

2. COMPLAINT FOR DEFFICIENCY OF SERVICE AGAINST THE BANK.

3. DIRECT THE BANK TO RELEASE A TOKEN AMOUNT EQIVALENT TO THE CHEQUE AMOUNT OF RS.28, 500/- FOR HARASSMENT/DEFFICIENCY OF SERVICE& DAMAGES.




Thanking You,

Yours faithfully,

SHRISTI KSHMATA
(D/o SHANKER KUMAR KARJEE)
INDRADEO VILLA,
234/35, ASHOKA ENCLAVE MAIN,
FARIDABAD-121003(HARYANA)