[Resolved]  CESC Limited — UNAUTHORIZED Excessive electric bill DUE TO FAULTY METER

Address:

West Bengal

Excessive electric bill
I have filed a complain against CESC Limited many months ago, in regards to excessive bill against our home AC consumption. An engineer came & found the meter to be jumping on counts & even though the AC is turned off , the meter still reads units. He confirmed us about faulty meter verbally also told us that someone again would soon respond towards this fault through CESC.Now, its been 2 months that he had examined the meter , due their faulty electric meter they are charging me excessive bill. On 12. 12. 2011 i personally requested th Senior Commercial officer to make arrangement to check my electric meter but the request was not address, rather my husband & me were harassed in the CESC office. We would like to file a case against them for their irresponsibility ,harassment & unethical billing. I would request you to sort the issue within this month so that we could avoid on such consequences & have a peace of mind. consumer Id - [protected]. 65A/9 Swinehoe Lane, Kasba, Kolkata - 42.