[Resolved] Chevrolet Beat — poor dealership and incompetence | |||
I bought Chevrolet BEAT on 30/ 03/2011 however I took delivery om09/04/2011 due to muhurat. have still not received the registration of my car, even after 22 days of making payment which was done on 30/03/2011. This is an offence I can go for legal proceedings if the need arise, but I just don’t want to Secondly the people just back off from their words. I was told to be given an insurance of Rs 15,530 as free. I asked Mr Vikas (sales manager) specifically about the insurance company and the details of insurance before booking. I wanted to get insurance myself but I was told to be assured. When I took delivery of my car on 09/04/2011, insurance copy was not given to me, the executives must be afraid that they are cheating me so they did not show me the details at the time of delivery Had I known that the IDV of my new car would be reduced so much just amounting to Rs 39,0000 I would never have taken the delivery. I was not given any receipt of the amount of petrol prefilled in the car, which is a norm. The other dealer in Jaipur- Triumph motors do so and provide proper receipt The invoice was given to me on 19/04/2011 i.e. 20 days after payment and 10 days of taking delivery, isn’t it very unusual. Moreover I paid Rs 4,51,000/- for the car in which insurance is free with freebies including only the basic version of reverse parking sensors(cost Rs 2000/-) and remote locking (cost Rs 1500) The invoice that I got was only for Rs4,10,000/- Where is the balance of Rs 41000/-? Why did the people in the office advised me against taking maintenance package? On the day od making payment i.e.on 30/03/2011 I wanted to go for maintenance package but everyone said that I should not go for it. I specifically asked for their advice as I was new to this and I was wrongly advised. Why? When I had made payment on 30/03/2011 the cost of maintenance package was Rs 13,500. But on the day of delivery these people changed the cost. When I am paying for the car as per March rates then why should I be told rates for April? I could have taken the delivery any time even after one/two months, so the rate for maintenance package should remain the same, Isn’t it so. By the way the people in other competitive and better dealership have confirmed that since I paid in March so the maintenance package should have been given at the same cost of March and not the revised rates of April I deeply regret having to deal with such a dealership where executives come to my home and say that their services will be affected if I complaint against them. The very improper words of the executive were ”madam apko gaadi ki service to humare pas hi karani padegi, e-email karke relation kyu kharab karte ho?” Instead of improvising, I am told to backoff as they can later harm is that so? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
i have purchased my car from D.P.M motors Dehradun and i am residing at Meerut
i hv purchased BEAT 1.2 LT model and the parts like
=>mud flaps not provided
=>foot mat low quality
as i know chevrolet is a very reputed company but this type of response was unexpected from them hope it will be in action soon and i will get some positive response from the dealer and company.
i hv purchased BEAT 1.2 LT model and the parts like
=>mud flaps not provided
=>foot mat low quality
as i know chevrolet is a very reputed company but this type of response was unexpected from them hope it will be in action soon and i will get some positive response from the dealer and company.
thanks for support
GM beat — parking sensors
i m N.K.Sharma owner of beat few days ago i m taking insurance for my car in that rear bumper is change by company in that i fitted auto cop parking censer from company but in denting & painting parking censer broken and put it in dash board . so plz solve this matter give me call [protected]48%
Complaints
706
Pending
0
Resolved
338
+91 12 4308 0000
+91 26 7622 1000
Block B, Chandrapura Industrial Estate, District Panchmahals, Halol, Gujarat, India - 389351
View all Chevrolet India contact information
I am from Bareilly and the service of ANALYSIS MOTORS, BAREILLY is worse than anyone else. I was very happy with Maruti service and now i am repenting buying a chevrolet vehicle as service is so horrible in Bareilly.