[Resolved]  Chevrolet Optra Magnum — problem not attended by service centres

Address:

Valsad, Gujarat

I had purchased a Chevrolet Optra Magnum 2.0 LT car from Desai Motors, Vapi in Feb , 2009. I took that car ( GJ-15-PP-6743 ) for solving my problem to Desai Motors, Vapi. I told them about the problem that my car vibrates a lot while driving and when we apply brakes it vibrates like roller coaster. They failed to sort-out the problem since the very first day of my car delivery. I gave them my car for atleast 10 times for sorting out the problem, they tried their steps to solve the problem but they failed each and every time. After getting failed soo many times they are still not accepting that they would not be able to sort out the problem. I have spent about Rs 60000 and they are not ashamed of it too. They are still asking me to spend a little more to solve the problem, and in which I dint had done any kind of mistake or dint even had smashed my car even once. In fact I was about to lost my life because of driving this kind of car which is not in proper condition and not advisable to drive. They asked me to change my tyres, which I did twice, I changed my tyres 2 times by my expense, then still problem was as the same did not got solved. Then they asked me to change the brake pads and brake drums and disc brakes, that also I changed on my expenses, and still the problem was unsolved. Please help me for solving this. Now they are not listening to my problem and asking me to pay for which I am not suppose to. They told me that it will be O.K. And they will call me within seven to ten days. Still now they have not responded and I am suffering for that. I reside in a distance of about 40 km. From that service center and it is a bit expensive to go several times for the same problem repeatedly. Please help me for this so that I can get my car problem fixed up at the earliest.
Thanks.