[Resolved]  Chevrolet Spark — battery trouble,

Address:

Chandigarh

My father purchased a Chevrolet Spark for me on 27th Sept 2009 from Metro Chevrolet, Sharanam motors pvt ltd, Bawa potteries, Aruna Asif Ali marg, Vasant kunj New delhi. As I am settled in chandigarh so i brought the car with me and since then the car has been giving me trouble on and off. It is the second time in less than 2 yrs that the car battery has discharged. The car has run more that 14,500 kms so far and is in use regularly so how can the service centre personell say that the battery problem is due to less usage???? My mother has been driving a santro for the last 10 yrs n during her vacations the car is not in use for almost 40 days but its battery has never discharged! My Husband drives a A- star n it has never given battery trouble???I dont understand how can a new petrol car hav battery problem. Last year in Oct the car battery got discharged, when i called up Dynamic Motors in Chandigarh they said that they would charge Rs500 to come n take a look at the vehicle after which they will decide if the battery needs to be changed n if it requires a change i would have to foot the bill since the battery has only 1 yr warranty! I consulted a local mechanic who told me that there was a problem with the connections because of which the battery got discharged spontaneously,he fixed the problem but to make sure i brought my car to dynamic motors chandigarh. After checking the vehicle they said that it was perfectly ok and assured me that i wont have any more battery problem. But in June this year i had same problem and on calling up the service centre i was told that the battery would need to be changed this time. I registered a complaint (request no 23134) with customer care service assistance but no action has been taken so far. . I think it was a BIG MISTAKE to purchase this vehicle.I havnt come across anyone whos driving a different company car with this kind of ridiculous problem! I want an explanation as to why a car which is not even 2 yrs old can have battery problem unless a defective battery was installed in the vehicle.I hope my complaint is taken seriously n soon sorted out
thanks
Dr. Supreet Kaur