[Resolved]  Chevrolet — Faulty car sold and poor service

Address:

West Delhi, Delhi

Despite repeated visits to the Chevrolet autovikas service centers, I have been experiencing problems with my car.

First problem is with the A/C of the car. This started within a week of buying the car itself. The A/C was not effective and when I took it to the Moti Nagar service center they found out that there was a leak in the condenser and they pacified me by telling me that it is in warranty and changed the part free of cost. I was concerned about the brand new car having this issue and raised questions about their pre-delivery check but they assured me that there will be no problem in the future. I have been having problems with the A/C since then and from that date I have shown it to Chevrolet autovikas servicing center both at Moti Nagar and Dwarka many times but the problem is never permanently fixed. In fact they once did not even fill gas in the A/C and charged me for it and then later said their machine was faulty and filled gas later again. Even now after having the A/C serviced about 2 months back it is again ineffective.

My car has met with accidents a couple of times and has been with the Chevrolet Autovikas body shop servicing center at moti nagar for days on each occasion but even after they have fixed it, the car steering shakes and vibrates a lot and the balancing and alignment has never been right despite repeated visits. They even replaced the bonnet stand with that of some other model and scratched the driver side door.


I am tired and disgusted by now and do not wish to keep repeating the issues to different people each time. I just want the car to be fixed.