[Resolved]  Cholamandalam — Non payment of claims amount

I had a motor insurance policy from Cholamandalam. The cheque for premium given bounced due to lack of fund on the partcular date. On intimation I immediately paid the premium with fine.

In between I met an accident, however Cholamandalam, declined to pay the claim, citing the reason of checque bounce and policy discontinuation. Further they took more than 3 months to issue me a new policy.

Please let me know, If they can discontinue a policy for premium cheque bounce without giving an opportunity to the customer, also while collecting a fine for checque bounce.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cholamandalam
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    226
    Pending
    0
    Resolved
    49
    View all Cholamandalam contact information