[Resolved]  Chroma — voucher

Address:Mumbai City, Maharashtra

I bought apair of headset for a friend from chroma which I returned the very next day. They did not refund me but gave me a gift voucher. They said u can use it whenever but v cant give your money because of system isssues. I did not useitfor a year and realizedit has a expiry date. Next day after the expiry date I went to chroma. To getthetime extented as it is my money and I should have got it in First place had they did not have system issues. I feel cheated as I have not bought any thing and they have kept my money again saying its system issue and v cant extend the voucher.

Its a big company and I do not think I can do anything. Feel helpless.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Please provide us your purchase and contact details and also the store details. You can also mail us on [protected]@cromaretail.com or arrange a call back from us by sending an SMS “Croma” to 56677

Regards,
Team Croma

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