[Resolved]  CIBIL India — A BLOODHOUND

Address:Bangalore, Karnataka

It is about an individual Mr X who went ahead and opened a bank account with Standard Chartered Bank (SCB) and that’s when the whole issue started. Apparently there was some long 10year old due which with SCB which he had not paid but since it was more than 5yrs SCB had written off the amount in their books but the same was not notified to CIBIL apparently after 3 months of running up and down, X came to know of this and immediately got an NOC and handed it over to the CIBIL in Mumbai, they then came back and they needed an NOC from Axis Bank as well for a 4 yr old foreclosed loan.
Another visit to Mumbai by Mr X and this was furnished to CIBIL to fix the block in Mr X’s bank account in the backend. 15 days no change in status, Mr X again goes to Mumbai, this time he is asked to deal with the back end Technology Team in CIBIL, well another promise, some handshakes to keep everybody happy, another 15 days and still no change in the situation.
By now it was 4 months and Mr X was feeling the pinch of not being able to pull money, transact or use any bank account, so he approaches our publicised OMBUDSMAN, he had never dreamt even in his wildest dreams this would seal his whole FATE.
A case was filed with the OMBUDSMAN in our own silicon valley and unfortunately for Mr X, he won the case. The euphoria of a common man of having got justice was short-lived; apparently the verdict had compensation and a timeline by when the issue was supposed to be resolved by CIBIL, SCB & Axis bank who were the involved parties.
Well hours turned to days, days to weeks and weeks to months, it became apparent that other then Mr X nobody else cared about the verdict. PLEASE REMEMBER VERDICTS ARE ALWAYS BINDING ONLY ON THE COMMON MAN
So Mr X approaches the Appellate Tribunal, wow names that we all have heard of one in new channel, never thought we would actually have to go through all of them someday. Well so now the Appellate tribunal involves our own home-grown IT Giant that made India, proud, as per Mythology, was asked to sort this issue.
The standards the IT Giant maintains, can never be elaborated in a few lines, it has to be experienced, when this was brought to the notice of the scion’s progeny, can you imagine
I don’t handle this!!!
and we expect the organization to reclaim its lost honour.
Well couple of weeks pass by and still no change in status.
Next step is reach to a higher authority, and that’s where our highly knowledgeable, distinguished and efficient administrative officers step in. The best part is, all of them are clueless about technology and to think they handle portfolios like ITBT & Finance ministry, at a state level with a title of PRINCIPAL SECRETARY.
Well, all these DISTINGUISHED GENTLEMEN could do was provide Mr X false commitments, when a complaint was filed against them; they ensured that nothing will ever get done.
GOD KNOWS WHAT CIBIL HAS DONE IN THE BACKEND THAT NOBODY IS ABLE TO FIX THE ISSUE.
Even today Mr X is still running from POST to PILLAR in hope of a solution. A well educated and well placed Mr X, TODAY LEADS HIS LIFE IN THE STREETS.
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Aug 14, 2020
Complaint marked as Resolved 
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