[Resolved]  Cinemax — Service Charges for 3D Glasses with no records

Address:

Pune, Maharashtra

I need your help in raising awareness about the black money being collected by Cinemax Multiplex which newly opened at Inorbit Mall, Viman Nagar.

I went with a Co-worker to watch DON2 in 3D, the Cost of purchasing a 3D ticket is already more than watching a movie in 2D. Like expected they took a deposit of 220 Rs. from me for two 3D Glasses which the guy managing the distribution desk mentioned were refundable. (The 220 amount did ring some bells, but since I was assured it was refundable, I didn't question him).

At the time of exit, only 200 Rs. were returned to me, and to justify it they pointed me to a board which said 10 Rs. per 3D glass is the service charge. I asked to be given a receipt of the same, and they refused. Only on asking to see a manager, we were finally given a receipt which was created in panic and had incorrect amounts mentioned (we still have a copy of it). On asking to correct it, they said they will not do it and we can feel free to report it to Police, Post which they instructed their security guards to throw us out, since we were clicking photographs of the people mistreating us and as per their rules camera phones are not allowed.

My questions are -

1. Not many people ask for the receipt like us - which means that the establishment is into collection o[censored]nrecorded cash. even if there were 500 people watching the show, it amounts to 5000 per show, and even if they run 6 shows a day, it's 30,000 per day.

2. Why would I pay a service charge if I have already been charged more to experience the movie in 3D.

Jaago Grahak Jaago.

Regards

Ashutosh Sharma.