[Resolved] Citi Bank Mtv Credit Card — ECS NOT DEDUCTED AGAINST CITIBANK CARD CONVERTED LOAN IN JAN08 | |
Hi Team, I had a credit card [protected] and in January 2008 I have converted this card into personal loan for 92400/- for 36 months @2968/- pm WITH PROPER SIGNING OF LOAN PAPER and given the bank as Standing Instruction to deduct this amount from my Citi Bank Suvidha Account which is active FOR LAST 4 YEARS The Total Amount due on my card as on 03-Jan-2008 was 92400/-, in which I have already paid 2968/-First Installment by cheque which was cleared from my suvidha account in Jan-08. rest of amount is 88082/- only. There is NO ECS Deduction since Feb-08 and despite following up with Citi Group Services Limited –DELHI Team( Sumit Aneja, Ajay Yadav) my case not been resolved so far. This has affected my credit history in CIBIL, wastege of my Time and Money. I am being harrassed by CGSL collection teams (Sumit Aneja -Collection Manager, Citi Bank Global Services, Matura Road, New DelhiTeam) for last 7 months when I have given my application and mail to Sumit Aneja (Collection Manager -CGSL) on Aug-23-2008 regarding my case he promised me to have rebooking, Intentionally He did not do THE SAME and let my case to recovery team that shows how much irresponsible and unprofessional approach in CGSL –DELHI. Rather than rebooking my ECS for same condition, Sumit Aneja, collection manager, CGSL has passed my case to recovery for which Manager is babita jajal in Citi Group Global Services, Mathura Road, New Delhi. I have sent my mail to her to have rebooking of my credit card but still dont have any answers. Kindly help. Regards Abhishek Mishra [protected], [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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In below I have attached a email in which whole of my case is mentioned. I have paid my all dues to citi bank international card but still they are sending dues statement to me and by which i am facing mentally tourcher.
Since last April 2005 I am continuosly following citi bank internation credit card people to solve my case but every time they give a number which nobody pick up and nor any senior person call come to me. And sending outstanding statement.
Can you please tell me in Delhi where I go (citi Bank or cusumer court) to resolve my case.
From: RAJINDER SINGH BISHT
To: [protected]@citicorp.com
Cc: ----
Sent: Saturday, 7 May, 2005 12:27:39 PM
Subject: cancellation of Credit Card
April 25, 2005
The Head
CITIBANK Cards Center,
766,
Anna Salai,
Chennai-600002
Subject : To stop the facility of Credit Card # [protected]
Sir,
I would like to say that I want to stop the facility of my CITI BANK International Times Credit Card # [protected] because I have not used this card for a single time and secondly when your bank has issued me a loan, one of your Citibank International Time Credit Card executive (Female) informed me that Sir, your Credit card Number is selected by our bank through LUCKY-DRAW in which our bank is providing a easy loan to you on the following conditions-
1. That you can pay whole amount with total interest of Rs.804 only on whole amount after one year OR
2. You can pay monthly amount of Rs.1067/- to us (there will be no late fees charged/ imposed on it)
3. Only on Ist installment you have to pay extra money because commission amount paid to banks for making DD/Cheuque in your favour.
4. There will be no service tax or other extra charges will be charged from you.
After above all these conditions, I agreed to take that Loan from your Bank and I would like to also inform you that I have not approach to your CitiBank for that Loan, they themselves contact me. Thirdly your recovery executive are so misbehaving people, they always threat and using abusing languages to me on my mobile for payment of the installments due to which I have to stop using my mobile phone.
In this regard I had already made the request on your 24-hour customer call to stop the facility of my credit card and the customer care agent told me that they are forwarding my request to the concerned person and within few days I will receive a call in this regard but neither I have received any call nor any written communication from your end.
So I request you to stop this credit card facility and what are the formalities please let me know.
Thanking you.
Rajinder Singh Bisht
[protected]
rajinder