[Resolved]  Citibank — Improper INSURANCE AMOUNT DETAILS

Address:Bangalore, Karnataka

Dear Sir,
I have taken the Birla sunlife insurance polcy through CITIBANK,the citibank representative has taken the signature on the forms he filled the forms later.In that he opted for insurance coverage of Rs. 260000/-.Even i dont know this will cost me 850/- per month.Recently when i checked the policy statement in they are deducting this amount .When i asked Birlasunlife they says your advisor could have explained to you this.Now we cant change the coverage.This is freezed for 3years. You need to pay 850 permonth for 36months.If you surrender this also you need to pay more amount.This guy has never told the insurance charges.CITIBANK cheating us.Dont take the policy through CITIBANK.
How can i get the change the insurance coverage from 260000/- to 90000/- atleast my money will be saved in future.
The CITIBANK representative no is 103693,name is ALIAMAJEED
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1861
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information