[Resolved]  Citibank — Refund the railway ticket amount.

Sir,

I had booked Railway tickets on[protected] pertaining the PNR Number [protected]

Train No2578 Train Name BAGMATI EXPRESS
From SBC To ALD
Date[protected] ClassSL
Boarding Point SBCReservation Upto ALD
Quota General

S#NameAgeSexSeat/BerthCoachStatus
1SUSHILA SINGH050Female0023S9CONFIRM
2ANKITA SINGH019Female0024S9CONFIRM
Total Fare 00001084

my credit card number is [protected].I did not perform the journey(scheduled for[protected].Even though i did not perform the journey, the ticket amount has been credited from my account.I have recieved 2 statements for the statement period[protected] to[protected] and[protected] to[protected] stating the 2 installment amounts Rs 366.33 each.Kindly help me refund the total amount paid into my account as i did not perform the journey.I request you to take urgent action.

Thank you
Rabindra.
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Aug 14, 2020
Complaint marked as Resolved 
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