[Resolved]  Citibank — credit rating in cibil

Hi Team,

I have recently applied for a loan with a bank and they have come back telling me that my credit history shows some outstanding. Upon questioning Cibil, I get to know it was reported by Citibank and the card number is [protected]. When I enquired the same on Citibank Customer Care Department, they gave me number for the collections department and I spoke to Reena. She explained me that the only transaction which is causing this overall balance of Rs.97,000 is because of a good health policy that was renewed in the month of January, 2004 for approximately Rs.6,500/- and the balance is all interest. I had not requested for any policy renewal but if the bank did it themselves, why should a customer be liable to pay for it?


Please instruct Cibil to writeoff this baseless default being shown in my Credit history.
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Aug 14, 2020
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