[Resolved]  Citibank — CIBIL Status not updated

I have some outstanding amount for citibank credit cards due to which they have updated my name in CIBIL with the status WRITTEN OFF.

After that I have done all the outstanding payment in dec 2010 and as per the agreement which I have recieved from citibank my status in the CIBIL should be updated with NULL and NILL and afterthat they release me No Duess letter .


But It has been more then 6 months my status has not been updated in CIBIL ,I am trying to contact Citibank customer care but no one is there to take care of this.

What to do ? why always customer will suffer ?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

You may write to Citibank India Collections Grievance Head on email id India.Collections.Grievance.[protected]@citi.com
They may help you to update the records, even I cld remove written off remark from CIBIL by writing to them

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1861
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information