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my compalin is different then above. I have received the credit card on march 2008, and on april 2008 i received a call from citi bank for giving me mediclaim insurance free, as i hold a citi bank credit card, so i gave my family to them on phone. I received a policy in June2008, then i received a additional amount in statement of Rs. 9000/- (I dont know the exact amount), i made a complain to customer care to cancel the insurance and send me the fresh bill for which they agreed. But i didnt received, still i paid whatever was the shopping amount. But next month i received the statement with showing previous balance. I kept complaining and no results to it. Now I have stopped using the credit card and again called up to customer care and now they are saying me that they got a complain call from me on june 2008, and after that they tried to call me but my cell was not reachable and now they cannot cancell the policy.
If anybody is there in citibank who can take a initiative and look after this matter i will be highly oblige.
If anybody is there in citibank who can take a initiative and look after this matter i will be highly oblige.
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Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
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services — WRONG OUTSTANDING
CREDIT CARD NO [protected] MR.SONU MIRCHANDANIDear Sir/madam,
Pl note I am recd a letter from SBI Cards regarding the non payment of outstanding, in this connection this is for your information that I am not received any statement from last two months and after that I recd a statement dated 25.11.08 from your side with a outstanding amount of Rs.958.08.Details as below
Op bal 561.80
Fee late payment 350.00
Total GST debit 43.59
Fin charge on retail 2.69
Toatl 958.08
Pl clearfy me what is the Opening balance and for which month I spent the amount for using SBI debit Card.
Yours fauthfully,
Sonu Mirchandani
M-[protected]