[Resolved]  Citibank Credit Card — Violation of my closure request/ MISUSE OF CREDIT CARD

I requested bank to close my credit card in 2006 (October) after I made the full payment over the phone. They agreed that I have a zero balance and can go ahead and take a closure request. Due to some personal problems I couln't follow up them on the closure request.

After 1 year bank people came to my home and told me that you have 60k outstanding on your credit card. I was shocked to hear that and just refused to make the payment. I was in UK that time; and they used to come home every week and used to harrass my family.

The due amount is now 1.16 lakh and I don't know how to settle this issue. I search all the location of the outlets from where these purchasing happened and found all of them are from Noida. I dont live in NOIDA. I got married in 2006 and moved to Bangalore.

How cum I go to NOIDA and make these transactions? There is some big fraud and misusage of my card. I even remembering tearing my card after I placed the request to close the card.

I am actually not able to understand, how cum these transaction happened in NOIDA from my card.

Please help me in settling down this case. I am really worried and want log case against BANK for not taking my request to close the card on time.

Kindly help.

Regards,
Ritu A
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Citibank Credit Card — misutilisation of card

respected sir,
I K CHANDRA SEKHAR WHO IS A CARD HOLDER OF CITI BANK .I HAVE ALREADY
MADE SO MANY COMPLAINTS ABOUT MY CARD MISUTILISATION BUT NO FEED BACK FROM
YOUR SIDE .I REQUESTED A CDF FORM BUT TILL NOW I HAVE NOT GOT .I AM WAITING FOR
CDF FORM FROM NEARLY ONE AND A HALF MONTH .MY ADDRESS AND MY DETAILS IS
GIVEN BELOW my account no:[protected].
address
K CHANDRA SEKHAR
GARUD BLOCK 1/1 A
AF STN, ARJANGARH,
NEW DELHI 110047
PH NO:[protected]
G MAIL ADDRESS [protected]@gmail.com
The problem is resolved now; I send an email to greivance cell and cced to head; they removed all the dues and declared that I dont have any outstanding amount.

Its a relief. Thanks!

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