[Resolved]  Citibank Credit Card — harassment and misrepresentation by Citibank

Hi
My name is Pallavi. I am a lawyer by profession. I also have a problem with Citibank. Some recovery agent calls me from TCS e-serve telling me that i had some Citibank card in my name issued in 2006. This guy irritates me as well as my family. I keep telling them that i have never got a credit card still they keep calling and asking for balance. I fail to understand why they dnt investigate properly. They do all kind of crap and then blame others. I had lost my wallet bk then which had certain documents. it might be that someone misused the docs. So i tell the agent same thing and ask to temme what all docs were used. This guy told me to visit there office not Citibank but the call center. I fail to understand why unnecessarily they trouble people. They dnt help and expect me to come down and help them. They keep sending stupid notices and on top of it they tell me that they will put my name CIBIL.Not only this the callcenter executive whose name is kailash Kumar told that he is calling from CIBIL. He made personal commets as in why i did law and dnt give me your legal . They are harassing me.And i will have problem in future. One more thing i want to ask is that CIBIL is altogether arbitrary. Principle of NAtural Justice are being violated. I read so many complaints which say that or name once put on CIBIL is never struck off. Not only this no notice is given to the person. They just go ahead and list the names. This is a sheer violation of one's right. This is totally crap. Can u temme how to proceed.