[Resolved]  Citibank Credit Card — false promise of free gifts and consequent loot

citibank send me a pamphlet with periodical bill &asked 2 obtain free gift from M/s. AVA and i called the number supplied..Ava said i pay by my citibank card only for the freight2my residence and asked my address..i agreed and gave my address..
...Ava also asked me2buy some more items which wud b supplied at my residence & wud chrg my citibank credit card again. ava gave no invoice and no charge slip. citibank continues2charge me for freight of free goods assured in the bill and for the godds i bought and not supplied to me.. aramex guys supply no goods. Ava's phone not wrkng...Ava has no mail id also.
CITIBANK WEBSITES's complaint portion is malfunctioning ...leave abt redressal... isn't it daylight robbery... for a few hundred bucks nobody's go to the poilice stations to complain against the bad side of our country's large private banks...
it isn't AVA or it isn't Aramex just who r duping the public but the giants like CITI who r bringing these kind of firms to our doorsteps.