[Resolved] Citibank — credit card charges | |||
I have credit card No [protected]. My last bill was 25183.05 dated[protected] the amount spent was as listed below. 19/01 - Rs950 22/01 - 1028 23/01 - 12378.03 25/01 - 1028 31/01 - 2662 03/02 - 1028.10 08/02 - 500.00 I have made paymentsas below 27/02/[protected] 09/03 - 16000 which covers my purchase upto 25/01/2013 i have made payment through online on 11/03 for Rs 7900 through axis bank ref no : MUTI[protected] thish makes the total amount of my last bill. New bill is generated on 11/03 which is not reflecting with my payment. I understand it takes 2 days to reflect the amount. However, I called customer care and told them to reverse the charges which is on my present bill which is 1874.60 plus the service tax on that i.e 231.70 First of all i have not completed 45 days which bank claims from the purchase to be charged. I am holding citi bank credit card for past 8+ years. Charges on these cards are always high. I want to know when bank promises 45 dyas of no charges from the date of purchase why this interest has been charged on my card and when i talk to the customer care i am not getting any help. they say my payment is not reflecting before the billing period. But i have not yet completed my 45 days extesnion of free of charges. could any one help me with this. Regards, Reshma Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
I hold a credit card for almost 10 yrs and is well aware of the functioning of the payment cycle. For an outstanding due on my last mnth stmt 30000 I had choose to convert 15k as emi and have disbursed payment of 13k. Citibank has levied 1400 app for the balance 2000 which was outstanding. If this is the case 75 percent taken as charges, where will a common man go for justice? Have spoken to citibank and arranged for call from seniors but yet denied of reversing the charges. Kindly help me to get the refund as I had to pay the entire money to avoid further charges. [protected].
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