[Resolved] Citibank Credit Cards — Wrong procedure to collect dues | |
Dear Sir, I hold two Citibank Credit Cards since Two and a half years and have been making the payment on time always.I have never skipped a monthly payment. Due to an unfortunate event of my passing away in Feb 2008 i had to go out of town for his funeral rites, and it was a time of sorrow during which it is only human to forget about making payments on time.Even at that grief-struck time, Citibank Collection guys had continuosly kept calling me for the payments failing which they had even blocked my cards. And even after making payments after that they made late dues on my card and have been continoulsy calling me at odd times.They even call me up on Sundays and keep asking for payment details, that too after makng payments on time.I dropped Two checques for month July payments and they have lost it in transit, they dont take responsibility.when i call them to report about it, they disconnect calls and they repeatedly calls and charge late payment fees and increased rate of interest.They even increase the rate of interest and do not inform the cardholder. I hope my grievances will be looked into at the earliest. Thanks Uma Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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CIT BANK — CREDIT CARD LOAN DUES
DEAR SIRMY NAME IS PRAVINBHAI GANGARAM PATADIA I HAVE CITITBANK CARD CARD NO [protected] TILL 1996 BUT I DONOT USE IT TILL 2006 AFTER THAT THEY WILL GIVE ME LOAN RS 100000/- ( ONE LAC) IN THAT I CONDISING HIM BEFORE GIVING LOAN DEBIT ALL EMI IN MY DENABAK CUURENT A/C BY ECS THEY AGREE GIVEN ME LOAN DATED 27/01/2006 AFTER THEY WILL NOT DEBIT ANY ECS IN DENABNK CUURENT A.C AFTER THREE MONTH THEY GIVEN ME STTAMENT WITH LATE FEE CHARGES AND EXTRA INTREST CHARGES SO I COMPLAIN ABOUT IT THEY HAVE NO RESPONCE SO I AM VREY DISTURB SO I PAY ALL LOAN AMUNT WITH PAY ORDER DATED 3/7/2006 DEANABANK PAY ORDER NO 795945 SO I FILL RELEX THAN AFTER 2 YEARS THAY HAVE CALL ME SAID THAT YOU HAVE 55000 RS DUE ON THIS CARD SO IAM SHOCKED I HAVE NO PAYMENT DUE SO I COMPLAIN THAT IN CITIBANK
THEY SEND MR GIRISH PATEL THEY SAYE YOU PAY 7600/- RS I SATTELED ALL A.C SO I FILL THAT I HAVE PAY INT SOI WILL PAY THAT BY CHQ WIT DENABANK CH NO 502063 DATED 6/10/08 THAN AFTER ONTHER 2 YEAR NO THEY CALIINGME SAID THAT YOU HAVE PAY 72512/- SO I AM VERY SHOKING SO I FILL THAT BANK CHIT WITH ME SO CMPLAIN THAM BY EMAIL AND TALL FREE NO THERE WAS NOT RESPONDIG ME NOW I SHOW MY CIBIL REPORT THERE WAS PROBLAM WITH CITY BANK SO NOW WHAT CAN I DO SO I THINK THAT I COMPLIAN CONSUMER CORT SO I COMPLIAN WITH YOU PLEASE SIR JUSTICE WITH US WHAT CAN I DO ? SO I REQUEST PLS DO AS ERALY AS POSIBAL IN THIS MATTER