[Resolved]  Citibank Credit Cards — Harrasment pertaining to recovery of Outstanding Dues

Harrasment pertaining to recovery of Outstanding Dues

Dear Sir / Madam,
This is Inderjit S. Gujral from Pune.
This is in reference to my Credit Card Number [protected].

I had lost my credit card on 02/07/2005 & had filed a FIR & called up Citibank informing them also on the same day.
Later i came to know from the Citibank officials that some transactions of approximatelt Rs 35000/- have been made & i went along with the citibank officials to the Shops from where the transactions had been done.
The officials got their doubts cleared on the same that the transactions were not made by me & told me the amount will be reversed back.
I did not get a new card & nor the amount was reversed .
Since then I have been receiving several communications, including Threatening calls from CitiBank & their Recovery Agency pertaining to Recovery of Outstanding Payments.

I had stopped using My credit Card from August 2005 onwards and conveyed the closure of my account with respective Officer Ms. Sheetal from the Chennai Branch & she assured me that i do not have to make any payments.

Now again i have started receiving Threatening Calls to make the payments of Rs.1, 05, 694/- or do out of the court settlement or face dire consequences.


I hereby request you to take the matter appropriately.

Thanking you in advance for the Cooperation.

Sincerely Yours,
Inderjit S. Gujral
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,

I am having a similar kind of issue regarding Citi bank which Mr. Gujral has gone through.


I solicit your help to stop the atrocity of Citi Bank in the name of Bad Debt Recovery. I am sure other people are suffering because of the same reason.

Eight years ago ( in 2001) I applied for a Citi Bank Credit Card through my erstwhile company's salary A/c, but I never received the card. I kept waiting for 2 months and thought that my application must have been denied. After 2 months, I received a call from Citi Bank collection department that my credit card payment is due for over Rs. 40, 000. I was shocked!! I did not even see the card. I told the executive since I never received the card, I am not liable to make the payment and request for a Police Investigation. A senior Police Office came to my place in plain clothes, and took all the details from me. I told him there is a high possibility that the card was delivered to a person in the next building with a similar name (Sumit Chatterjee).

The Police Officer was convinced after his investigation that I was not at fault, and told me to write a letter to Citibank I did not receive and used any Credit card from Citi Bank and in future I will not need any credit card and no communication with the Citi bank on this. The cased was closed there. I stayed in that house for 2 more years and later moved to some other place. In those 2 years, Citi Bank never contacted me for the same. Now, after 8 long years I received a call this week from Citi Bank saying that I did not pay Rs. 40, 000 I used and after adding up interest the amount has become Rs. 1 Lac, and they are threatening to go to Civil court. Please help me in this regard. You advice is much appreciated!!

regards,

Sumit Chakrabarti

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