Citibank — refund of failed transaction

Address:

Hyderabad, Andhra Pradesh

I request CIti bank to refund my amount deducted for failed transaction from indian railways.
Please do it as soon as possible.

transaction details are as follows:
Ticket History
Pnr Number: 0
Transaction ID: [protected]
Train No: 14888
Train Name: BARMER KLK EXP
From Station: (JU)
To Station: (CDG)
Date Of Journey: 22-Jan-2012
Class: SL
Boarding: (JU)
Resv Upto: (CDG)
Date Of Booking: 24-Dec-2011
Total Fare: Rs 1864.00

Refund Details
Payment Not Received From Bank