[Resolved]  Citibank / New India Assurance / Citifinancial — Cancellation of Mediclaim policies without any instruction

Dear Sir / Madad

This is to inform you that i have 2 mediclaim policies in the name of my mother Mrs. Surjeet Kaur for health insurane and accidental insurance.Good Health Policy (Card No. CHE-NI-GH[protected]A)

I got the call from citifinancial that they cancelled the policies due to some technical mistake and now they want the complete data again and they will reissue the policy since december.

As per their executive if any claim to be made in between that is not possible and they cant issue the policy from the date they have cancelled the policy due to their mistake.

As per citifinancial executive this is mistake of the New India Assurance not their.

Please let me know what i can do in this scenario. Please look into the matter and do the needful.

For any further clarification, contact undersigned.

Thanks & Regards

Jasvinder Mann
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

HI,

TRY THIS, FIRST OF ALL BASED ON THE CARD NUMBER U HAVE MENTIONED GOR THE INSURACE COMPANY AND FIND TAKE A DUPLICATE COPY OF INSURACE POLICY AND TALK TO THE OFFICERS OF THE INSURACE COMPANY ABOUT WHATS WRONG WITH THE POLICY. AND I[censored] WANT TO LODGE ANY CLAIM WITHIN THAT PERIOD FILE A CLAIM AND LOOK AT THE PROGRESS.

RAHUL

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1860
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information