[Resolved]  Citibank Personal Loan — EMI for a month taken twice by the bank

I have taken a personal loan from Citibank for 1, 83, 000 on April 2006 and was paying a monthly EMI of 4730. When applied for pre-closure of loan, I got the loan statement with a surprise that in May 2008, they have pulled EMI twice with the ECS which I provided them.

I have advice an ECS to pull 4730 in the first week of every month. But they did it twice with out my knowledge. My question is the bank should consider that as an additional EMI paid for the month and reduce my interest or pay me the money back with the same interest rate they are charging me. But when I checked with them, they told they can repay only the same amount.

I would like know whether filing a complaint against the bank for its fraudulent activity of pulling EMI twice without my advice will help me. Or go ahead with getting the refunded money without interest

My advice
1. Do not believe private bank specifically bank like Citibank for personal loan
2. In case i[censored] had went with them, watch them closely
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Aug 13, 2020
Complaint marked as Resolved 
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Citi Bank/ Personal Loan — Regarding EMI

My Citi Bank Loan Account No is ET[protected].
Every month I pay EMI by cheque [PDC]
I have given 25 PDC cheques to the Bank
My EMI amount is Rs 3222/-.
I want to increase my EMI, So that I can finish it off ASAP.
Please guide me IF want to finish my loan payment in next 15 months,
What will be my EMI.
Self called up Customer care several times but No positive Feeedback.
Dear Sir/Madam,
I had an personal loan from your pune branch. It was supposed to be cleared in the month of March 2011( last EMI). but still the EMI is continued and there is no feedback from your side. My a/c no is 11154353. Please forward me the details. waiting in anticipation. thanking you.

Personal Loan — emi

Hi sir...
This is SATHYA BALAN.M from pondicherry......now i am in many problems beacuse of your bank management......

My bike number is PY.01.AQ 8632....for past fifteen days i am not able to move anywhere.....MY loan Account number is 13313464...three years back i got a loan from your bank and i gave citi bank 24 check leafs for my EMI....14 checkes are passed without bouncing charges..because of my higher studies i have done my higher studies am d i have paid my balance amount to collection man with bouncing charges....ten days back i got a call from you they asked about pending dues and replied my situation for students they gave 45 days for my settlement but within 10 days my bike was siezed and and made a call to your bank they told not siezed by ypur bankers after one week only i went to clarify about my R.C Book at that time only they announced me.and also they not issued any registered post no warning letters this is not the proper response...now am not having my bike because my bike was siezed by your bankers...i am not getting proper response from your bank i went to vallalar salai branch ,pudhucherry...Mr.Saravana Jyothi ..not giving proper response..and he told me to pay rs.23000 because i am student finished B.A LLb,B.ed. and he asking commission payment some amount for settlement...and made a call to customer support and asked asked about my payment and they told all my details..that Mr.Saravana jyothi told to pay 5 pending dues...but from the help of customer support my dues are over supposed to pay my bouncing charges FEb,MARCH,APRIL,MAY,JUNE 2010 i am having all bills originals....please call me and do the needfull quickly..... wats the problem with you.....please dont spoil your bank customers....waiting for your reply this is my mail id([protected]@yahoo.co.in).([protected]@gmail.com).please send my transaction details....within tomorrow days......

Personal Loan — LOAN EMI COMPLETED

Dear Sir/Madam
I have taken personnel loan and account no is 14149548. Now my loan is completed. pl send me all documents alongwith my cheques and no dues etc as soon as possible please. your co-operation in this regards will be highly appreciated.
my contact number and address is as under :
Jaipraksh Singh C/o Santiswroop Pandey
New colony, Rishikul Haridwar
Phone number - [protected], [protected]
Email ID- [protected]@rediffmail.com
With warm regards
Jaiprakash Singh

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