Citibank Recovery Agent — credit card recovery agent
my name is Oindrilla Chaudhuri, my dob is 06/12/80 and i had a citibank shoppers stop credit card back in 2006.The credit limit was Rs100000.
The problem is i was unable to pay off the entire account balance and so had decided to setlle the outstanding amount in Emi mode of payment.The recovery agent, her name is Prachi and she works under Ravi Shrivastav and they are based in delhi.The lady Prachi abuses me left, right and center and has been bothering my parents and my husband.she atleast calls me every day for about 100 times.I do understand i had not made the payment for past 2 months but does that mean she will make my survival difficult...she has gone to the extent of telling me kill yourself and then pay the money.it has traumatised me and my family.i have already made a payment of Rs 40, 000.
Please help as i am ready to pay, though i have spoken to a manager in citibank customer service but i am sure they are of no news.i would really want your dept to look into the matter before its too late, i am scared she might just kill me, i am in tears.
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+91 79 2642 XXXX
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002