[Resolved] Cleartrip — Cashback not received for Trip [protected] | |||
Hi, This is regarding the trip id [protected], I booked my ticket from Poona to Delhi on May 11, 2010 at 1:05 pm using my HDFC bank's debit card via cleartrip.com. Also I mentioned the coupon code HDFCTRIP while booking the ticket. As per the scheme, i was supposed to get 10 % cash back within 5 working days but so far I have not received any cash back. I tried reaching out to cleartrip via there customer forum (www.cleartrip.com), but i always get the following message 'Cleartrip’s system is behaving badly'. I tried calling them on phone, but my call was on hold for quite some time and then i disconnected. Can you please update me, why it is taking so long to receive the cash back. Thanks and Regards, Rahul Gambhir Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I booked a hotel through cleartrip.com with my trip id:[protected] at Mysore for 2 days(Hotel Maurya Palace) for 11th & 12th of June and made a payment of around 2500 INR. For this booking I used one promotional code: CTEMP13 which was for Rs.750 discount on any hotel booking in India and this amount will be credited in my account within 14 days from the day of booking. But I haven’t received anything from your side for the past 1.5 months. I called you up at least 20 times for the same issue and every time they say your complaint has been lodged and we will get back to you within 2-3 days. The issue is being going on and on and seriously pissed me off. I dint get even 1 call from your side. That means you are just a fraud. Harassing people out there.
Hi,
Booked 1 way ticket to Bhubaneswar from chennai on 25th Nov 12 at around 11:50 ( Indigo for Binita Kumari, Alisha Mahapatra & Aryan Mahapatra).
The amount got deducted from my bank a/c when spoken to your representative they had given a trip id: [protected] and asked to check after 30 mins..
Checked at around 1:30 and no ticket was reflecting on the on the trip page and again spoken to customer care and was informed this ticket not booked and the amount will be refunded..So please do the needful and confirm me the same.
I have rebooked the tickets with the trip id [protected].
Booked 1 way ticket to Bhubaneswar from chennai on 25th Nov 12 at around 11:50 ( Indigo for Binita Kumari, Alisha Mahapatra & Aryan Mahapatra).
The amount got deducted from my bank a/c when spoken to your representative they had given a trip id: [protected] and asked to check after 30 mins..
Checked at around 1:30 and no ticket was reflecting on the on the trip page and again spoken to customer care and was informed this ticket not booked and the amount will be refunded..So please do the needful and confirm me the same.
I have rebooked the tickets with the trip id [protected].
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Cash back of INR 230 towards Trip ID [protected] has been processed on 20-May-2010. It normally takes 3-4 working days for the amount to reflect in your Card account.
If you need any other help, do write to us at [protected]@cleartrip.com and we would be glad to assist you.
Regards,
Cleartrip Customer Care