Cleartrip Travel Services Private Limited — extra payment for hotel booking not refund

 
1 Review
Korba, Korba District, Chhattisgarh, India
 hellowananda
Dear Sir,
I had booked a hotel in vishakhapattanam through cleartrip.com.
Actually as per discussion with Mr Sagar (Cleartrip representative) , i had paid the money( through net banking ) to ICICI A/C no[protected] of Rs 3375.00/- (2 times) on 31/03/2011 from my axis bank A/c no -[protected].But due to 01/04/2011 bank holiday my payment could not be credited to above mentioned a/c.
I need to catch the train on 02/04/2011 as because my vacation was from 03/04/2011 to 06/04/2011.
on 2nd appril cleartrip representative told me to paid the amount by cash to ICICI bank as because they had not received my payment.They assured me that as soon as they will receive my previous payment (paid through net banking) they will refund the same to my account.
Then & there i had make once again paid Rs 3150/- in cash on Korba ICICI bank in cleartrip A/c for book the hotel.
After my payment the hotel has been booked and they send me the hotel voucher to my mail.
after my return from tour, several telephonic discussions had happened with cleartrip representative and each time they assured me to refund the amount within 3-4 days.
i also send them mails mentioning all details along with my axis bank a/c statement but all in vain.
Near about 2 months have gone after my tour and cleartrip had not refund my money.
Please give me some solution.


Thanks & Regards
Ananda Gangopadhyay
Mob-[protected]
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    Customer satisfaction rating
    4%
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    1620
    Pending
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    Resolved
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    phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
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    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    Cleartrip Travel Services Private Limited - extra payment for hotel booking not refund