[Resolved]  Clickindia — Complaint against click india company for selling fraud holiday vouchers to customers

To Consumer Court,

SUBJECT: - Complaint against Click India Company for Selling fraud holiday vouchers to customers.

I, Mohsin Khan, is here to lodge a complaint against a well known website company called "Click India". I received a call from an agent of click India name Kunal Thakur on 20th September for selling attractive hotel packages of India and aboard. Since we were looking for Dubai hotels as we already had booked tickets for me n my family of Dubai we showed interest to his calls. He showed us website also of click India holiday packages. There were several cities of India was included in the package as well as some from other countries too. But there were no packages for Dubai. So we said we only want the vouchers if your package also includes hotels in Dubai as because we needed hotel package just for Dubai. But then he said we do have hotels in Dubai too and said that he will sms me the list of hotels in Dubai that they have tied-up with in a short while. After some while we did received few 4-5 star hotels suggestions from him via SMS. We then showed interest for booking the voucher. He said as soon as we book the voucher he will book rooms in the hotel to whichever hotel we want. On that condition we decided to book 4 vouchers since we needed more rooms as we were 12 members for Dubai trip. After booking 4 vouchers successfully of 5495 rupees each they said we will receive a Reebok sunglasses, blackberry phone, confirmation of room booked in Dubai and bag and also a voucher kit. Then He made some excuses that due to some reason he cannot proceed with the booking of hotels today he will do it as we get the voucher kit delivered. After around 10days we did receive a voucher kit along with just a Reebok bag (that looked duplicate completely). Since then we tried calling them they kept giving excuses and excuses. We then called to the customer service centre but they said they do not have any tie-ups with Dubai hotels and cannot provide any hotel packages in Dubai. Hence at this state we knew we were been scammed! But then we kept patient and thought to use those packages for holidays in India only after all we paid total of RS 21980 (RS 5495 each). In between we have received many calls from their telemarketers asking to invest more money to get refund of our old purchase. In fact one lady was using "Islam" and "Quran" word to convince me to invest more money. But my decision was final in not to invest more money in this and will use my voucher for holidays in India. Now from 2 months we trying to contact them but there is no evidence of click India holiday package anywhere in website now. No websites , No Service Centre Number, No agents Number is available now (all switched off). We are been highly scammed and I know its not only me but there will be hundreds of people like us who will be scammed like us too. I thereby request you to please take a strict action against this Click India company. I have been in touch with this click India company from a long time so i trusted the company n booked the vouchers but it will turn out to be a scam never thought. Below mentioned are few details of our booking. We highly request you to please look into this matter seriously and on behalf of not only me but also those thousands of people who have been scammed too like us we expect justice!

We had purchased four vouchers at Rs. 5495 each on 21st September 2012.

Company Name: Click India
Merchant Name: AFFORDABL SALES-PYTM
Executive Name: Kunal Thakur [protected]
Contact Number: [protected]


Thank you,
Mohsin Khan
[protected]