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[Resolved]  Clickindia — Complaint against click india company for selling fraud holiday vouchers to customers

To Consumer Court,

SUBJECT: - Complaint against Click India Company for Selling fraud holiday vouchers to customers.

I, Mohsin Khan, is here to lodge a complaint against a well known website company called "Click India". I received a call from an agent of click India name Kunal Thakur on 20th September for selling attractive hotel packages of India and aboard. Since we were looking for Dubai hotels as we already had booked tickets for me n my family of Dubai we showed interest to his calls. He showed us website also of click India holiday packages. There were several cities of India was included in the package as well as some from other countries too. But there were no packages for Dubai. So we said we only want the vouchers if your package also includes hotels in Dubai as because we needed hotel package just for Dubai. But then he said we do have hotels in Dubai too and said that he will sms me the list of hotels in Dubai that they have tied-up with in a short while. After some while we did received few 4-5 star hotels suggestions from him via SMS. We then showed interest for booking the voucher. He said as soon as we book the voucher he will book rooms in the hotel to whichever hotel we want. On that condition we decided to book 4 vouchers since we needed more rooms as we were 12 members for Dubai trip. After booking 4 vouchers successfully of 5495 rupees each they said we will receive a Reebok sunglasses, blackberry phone, confirmation of room booked in Dubai and bag and also a voucher kit. Then He made some excuses that due to some reason he cannot proceed with the booking of hotels today he will do it as we get the voucher kit delivered. After around 10days we did receive a voucher kit along with just a Reebok bag (that looked duplicate completely). Since then we tried calling them they kept giving excuses and excuses. We then called to the customer service centre but they said they do not have any tie-ups with Dubai hotels and cannot provide any hotel packages in Dubai. Hence at this state we knew we were been scammed! But then we kept patient and thought to use those packages for holidays in India only after all we paid total of RS 21980 (RS 5495 each). In between we have received many calls from their telemarketers asking to invest more money to get refund of our old purchase. In fact one lady was using "Islam" and "Quran" word to convince me to invest more money. But my decision was final in not to invest more money in this and will use my voucher for holidays in India. Now from 2 months we trying to contact them but there is no evidence of click India holiday package anywhere in website now. No websites , No Service Centre Number, No agents Number is available now (all switched off). We are been highly scammed and I know its not only me but there will be hundreds of people like us who will be scammed like us too. I thereby request you to please take a strict action against this Click India company. I have been in touch with this click India company from a long time so i trusted the company n booked the vouchers but it will turn out to be a scam never thought. Below mentioned are few details of our booking. We highly request you to please look into this matter seriously and on behalf of not only me but also those thousands of people who have been scammed too like us we expect justice!

We had purchased four vouchers at Rs. 5495 each on 21st September 2012.

Company Name: Click India
Merchant Name: AFFORDABL SALES-PYTM
Executive Name: Kunal Thakur [protected]
Contact Number: [protected]


Thank you,
Mohsin Khan
[protected]
Complaint marked as Resolved 2020-08-13 22:56:16
Complaint comments  4 CommentsShare0Tweet0

Comments

reebok, sunglasses, travell bag — UNWANTED MESSEGES

I dont want any product from any company, so please stop messeges on my mobile no. My mobile no. is [protected]

india today holiday vouchers — Not Providing Vouchers

Hi,
I will like to share this with all concerned, so that others are also not duped.

I bought books from India Today Book Club. Alongwith books i received a form to claim Holiday voucher. I was required to send this form alongwith DD of Rs.800/- I sent the same to them on 20th April`11, but there is no response from their side after that despite numerous follow-ups.

Key points to note here are:-
[1] Their Terms & Conditions states that they will call customer within 15 days of receiving form along with DD, it didn’t happened.
[2] Their Terms & Conditions states that DD should be sent at least 45 days before the said accommodation is required. I sent it on 20th April, for requirement of June end, thus by giving a clear window of 2 months. When i called again today, they asked me to give another date for July or later, whereas it took me hardly a day to confirm booking from all 3 properties of city [mentioned in their brochure], and accommodation on said dates was available in all three.
[3] Form states their contact number as[protected], whereas when you dial this number, you are told, its not a correct number and dial[protected].
Regards, S.Saxena
Quite surprised!! I posted this complaint 10 days back about Premier Sales Promotions Pvt ltd Bangalore, still no response from their side.

Click India — holidays packages fraud

ITS A BIG FRAUD COMPANY BASED IN.NOIDA. STAY AWAY FROM ANY SORTS OF OFFERS. THEY TAKR THE.MONEY AND THEN SWITCH OF THEIR PHONES AND DO NOT ENTERTAIN YOUR PHONE CALLS.THEY DONT PICKUP UR FONE AT ALL,I[censored] ASK THEM ABT THE PACKAGE. PLEASE DO NOT WASTE YOUR MONEY.

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