[Resolved]  Club Mahindra Holidays — Enjoying My Money by making false commitment & Not giving the scheme

Address:Maharashtra

My Total Loss is 175000/- Rs
I have purchased a club mahindra membership three years back. There executive told me that I will get a laptop free in a month & there will not be any asf charges for two years as he will show some client by my reference so asf charges will waive off for me. He promised me to give laptop in a month. But after finalising the things n paying him downpayment & emi cheques when I got the scheme pepers it was showing I will get the laptop after paying the three emi. I said ok no problem I paid six emis on time. But I didnt get the lap top then I stop paying the emis after so many reminders then didn't give me my laptop. Then they people start saying you start it again then only u will get your scheme. I was rigid for two years I didnt made any payment but they people were least bother about anything because I was the only person who lost 85000/- Rs till that time. Then I thought my money has gone there is only one way to recover that I should start paying them again . That time mr swapnil told me you pay 69948/- Rs & 3964/- As emi for 24 month so you will get your schems n your membership will also be upgraded. Then I trust on his words n I made a payment of 69948/- Rs in feb 2011 & from that onwords I have paid 6 emi of 3964 also . But again the same I am not getting any of my schems. In this total duration I didnt enjoy a single holiday by them because of this dispute. I am the only one who is making such a lot of loss. They people are not at all interested to full fill there commitments. I request you to plese help me now to cancel this membership and refund me my amount with interest.I do not have any trust on that organisation now. I hope you will understand & help me out to come out of this. Thanks
membership started in july 2008
down payment paid = rs. 29,978/-
Total emi paid = 5952 * 08 =47616 after that I discontinued paying to them due to not giving me the schems benefit
then I again start in feb 2011 by paying
69,948/- In feb 2011 and
emi of 3964 X 7= 27748 from march 7 2011 to till now.
Total amount paid till now is 175290/- Rs
during these entire time I didnt use any of my holiday. They people are enjoying my money taking emis every month but not bother to solve my peoblem. Now I dont want there membership. Plz help me to get my money back.

Thaks & regards
Was this information helpful?
No (0)
Yes (0)
Aug 21, 2016
Complaint marked as Resolved 
Verified Support
Jul 14, 2011
Club Mahindra Holidays Customer Care's response
Dear Mr. Todi,

thank you for voicing your concerns on this forum.

We understand from our records that our team member from vashi office has been touch with you regarding your complaint. Please do let us know if in case you need any further assistance, I would be happy to help you.

Regards,

Gopal VN
Member Relations
Verified Support
Jan 09, 2012
Club Mahindra Holidays Customer Care's response
Dear Mr.Todi,

Thank you for voicing out your concerns through this forum.

In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction.

May I request you to kindly acknowledge the same.

For any further queries please write to my email - indu.[protected]@mahindraholidays.com.

Thank you for giving us an opportunity to be of service to you.

Regards
Gauthaman SR
Member Relations
Verified Support
Mar 01, 2012
Club Mahindra Holidays Customer Care's response
Dear Mr. Todi,

Thank you for voicing your concerns through this forum.

Further to your post, we understand that your membership related concerns have been resolved to your satisfaction.

Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

Regards
Gopal VN
Member Relations
Club Mahindra
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    145
    Resolved
    1943
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information