[Resolved]  Clubmahindra — cheating

Hi

My Member id is 2546882

This is to bring to your notice by which your sales executive are mis-selling the Holiday plans.
I have been told a bunch of lies by your sales executive for selling the holiday package to me. Following are the lies told to me by your sales executive:-

1. Only petrol cost for sightseeing :- Your sales executive has told that we need to pay only nominal petrol charges if we want to travel anywhere for sightseeing after booking the resort there, but I found that this is the lie he has told me.

2. ASF fees :- Your company executive told me that holidays are inflation free and the ASF amount is fixed and will not change for next 25 years but later I came to know this fee is adjusted considering inflation.

3. Promised gift vouchers not received:- Your company executive has told me that he will give me PVR and MacDonald vouchers but I have not received the same.

4. Food price Rs 700-900:- He told me that at every property in India Food costs for fun dining plan is between Rs 700-900 and over that as a member I will receive discount from 25-40%, but I found that food price is much higher.

5. No Tax:- He told me that there is no luxury Tax at any property after paying ASF but in some properties like Ooty-Derby there is luxury tax applicable.

6. Payment of guest fees for friends:- He told me that i can gift my holiday to me friends, relatives etc free of cost even through RCI but later got to know that Guest fee/charges is applicable.

7. 1 - Week(s) International Holidays through RCI voucher that i will receive after joining membership can be split but i came to know after call customer relations number that this voucher can not be split and has to be taken in one go.

8. I traveled on the voucher i received for attending the session so that i can have the feel of the Club Mahindra properties and as i have already became the member he told i will be getting all the members benefits but when i traveled to resorts they have not provided any Members benefits like discount of Food etc. and i was made to pay more.

Sales executive name:- Varun
Mobile number :- [protected]
Office:- New Delhi office, branch :- Ansal Plaza, August Kranti Marg, Block P, South Extension II, New Delhi, DL 110049
His manager name:- Syed Ahmar Ali
Mobile number:- [protected]

After i got to know about all the lies i complaint about this to his manager Syed Ahmar Ali and he told me that he will take some action and i told him i want full refund of the amount paid by me which is Rs 22200. But from last 10 days or so his mobile number is also switched-off/Not reachable or he might have blocked my number.

So i kindly request you to refund the amount paid by me which is Rs 22200 as i don't want to be associated with this cheat company.

Regards
Ankush Goel

cancellation of membership

Sir I have requested for cancellation of my membership no.2559717 and refund of the amount I have paid. The company is not responding to my request. Please help me. Regards R.B Yadav [protected]