[Resolved]  Reliance CDMA — conversion of cdma prepaid to postpaid

From April,2006 onwards i m the user of reliance cdma(prepaid).I am looking for converting my prepaid to postpaid. On 16/09/2009 i got a call from reliance DSA, MONEYGRIP ENTERPRISES, G-10, DOCTOR HOUSE, RAHEJA COMPLEX, NR. PATRIPUL, KALYAN(W) 421301 having a telephone numbers[protected]/41, with mobile number [protected] , name of the caller is Mr.Ajam, specifying plan details of PLATINUM PLAN of Rs.225 + Rs. 99 for R2R free i.e. total plan size is Rs.324/- On next day i have given all necessary documents which are required for getting such service with cheque of Rs.500/- Such documents along with cheque is collected by Mr. Chandrapratap Yadav, his phone number is [protected]. He told me that after submission of these documents the service would be activated after 12 hours after verification of documents from the company. After that on 24/09/2009 my bank honoured the above mentioned cheque.Verification is done on 26/09/2009. Till date i am sarviceless from serviceprovider. Then i call the DSA where Mr. ASAD MOMIN with mobile number [protected], handle my case and said that ur case is now directly handeled by the company itself. sometimes they told me that ur cheque is dishonoured, or there are public holidays, or superior will handle the case, and one day they told me that they can"t do anything, u plz directly enquire from customer care. when i made enquiry from customer care they said that no such case was inwarded till date. what action should i take?
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Aug 14, 2020
Complaint marked as Resolved 
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I HAVE GIVEN A REQUEST FOR CONVERSION OF MY NUMBER i.e [protected] POSTPAID TO PREPAID ON 14-07-10 WITH REQUEST NUMBER[protected] .BUT THERE IS NO ANY ACTION TAKEN FROM YOUR END.IF I CALL CUSTOMER CARE THEY ARE ASKING ME TO VISIT RELIANCE OUT LET, IF I VISIT RELIANCE OUT LET THEY ARE TELLING ME TO CALL CUSTOMER CARE.PLEASE CONFORM WHETHER THIS CONVERSION IS POSSIBLE OR NOT .I[censored] CANT ABLE TO DO THIS CONVERSION PLEASE CANCEL MY NUMBER AS MENTIONED ABOVE
I HAVE GIVEN A REQUEST FOR MY TELEPHONE CALL BUT TILL NOT ACTION FOR THIS MY NO IS [protected] AND EMAIL ID IS ghulam.[protected]@sify.com

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