[Resolved]  Country Club India Ltd. — False Commitments Made by CCIL Executives

Address:

Uttar Pradesh

Hello Sir,

I would like to address the complaint against false commitments made by COUNTRY CLUB INIDA LTD (CCIL) executives during the membership registration and now they are running away from fulfilling them.

Actually I have taken the CCIL vacation membership in CCIL Noida CSM office in Nov 2012 (Reg. No. CCDL11V10LB14121). During the councelling CCIL executive (Mr.Ranjan) explained us about the vacation package plan. Due to financial constraints, we were not ready to take the membership. Then they promised us to divide the payment into 30 EMI's. Then we got ready to take Rs 70,000 membership plan. There they swiped the HDFC credit card and made the payments of Rs 60,000 from HDFC credit card and due to credit limit we paid Rs 10,000 from Indusind Bank credit card. when they swiped the HDFC credit card, they made 18 EMI for Rs. 60,000. When we asked them that you promised us for 30 EMI's then why you made 18 EMI. Then the Manager said me that we will send the email to HDFC bank and they will extend the EMI's from 18 to 30.

Now next month I got my HDFC credit card statement and the EMI was charged as per 18 EMI. When we call Mr. Ranjan of CCIL, he asked me to call Ms. Gurmeet to solve the issue. Now since Last two months I have called Ranjan and Gurmeet many times but both are not able to solve the issue. They are saying that Bank is not allowing for 30 EMI's.

Now they have stop receiving my calls from last 15 days. I have sent many mails to them but they are not replying. We have some financial constraints and we can't afford big amount EMI's. Till now we have not availed any of their service. So we want to cancel the membership and want refund of all the amount paid to them.

Looking for cooperation from your side.


Thanks,
Suman Goel
Mob: [protected]