[Resolved]  Country Club India Ltd — Non Refund of membership amount

Address:

Tamil Nadu

We got a call on 17th July saying we got selected for a package tour/resort and asked us to collect the gift voucher at spencer plaza. We were asked to attend the presentation and got traped.


Smart and trained sales men (Karthik & Nithin) cheats people based on the situation and circumstance by giving false commitment.

(False commitments) …..
- Membership amount paid is the deposit which will be returned in 2 years with 12 percent interest if you do want to continue the membership.(There is no such refund I think)

- Don’t have to pay the AMC charges annually, Only in the case of availing a trip for that year you need to pay 6000/- (either you use it or not it is compulsory to pay the AMC cost for renewal)

- Package contain 14 days where 7 days we could use and 7 days can be rented or gifted to your friends (As such there is only 7 days )

- Abroad airline cost 20% to 30% Discount (No air fair is free)

- No charges of package tour – Pick up / Drop / Sight seeing / Room
(After membership everything has cost associated, for the room they also collect utility charges of 700 which is not communicated)

- All Clubs has facilities like swimming pool, indoor and outdoor games etc.,Aslso there will be Dance classes & karate classes for Kids during weekend.
(In Chennai out of 4 only one place has the facility which is far away from the city)

- During the tour – A cook will be given to prepare the food, we need to provide the raw materials. This is for local and abroad.



Accomodation - Accomodation will be provided up to 8 adults, (but it seems accomodation will be provided to only 2 adults & 2 kids)


He still attracted that Medical Insurance of 6 lak (3 for each) is available. So far I don’t have any doc for that.

Its all well planned, Nithin collected our card saying what type of card it is by the time Karthik showed the agreement and quickly take us through saying these are the things that we discussed and asked us it sign it…. We could only realize the impact after we came back home & read the agreement.



Nitin said that the for ICICI card they will convert the amount to EMI of 12 months free of Interest & processing fees, but later learnt that there is no such scheme with ICICI Bank.


I had a bad experience for Booking for Hotel reservations also.

I asked to book Hotel accomodation at Mysore on 29th - 30 th July , Nitin & Kathik told that it should not be a problem and aksed me to book the Reservations. I booked my Reservations later lerant that the Hotel is under renovation & it could not be booked.


One more Instance is the Kodiakanal booking, which I asked to book from 13th august to 15 th August, Karthik said that It is booked & you will get a call from customer care later when I called the customer care I lerant that it is not booked & they need our photos & otherdocuments for booking which was not communicated to us by either karthik or Nitin.Except photos I have given all my documents to Nitin , not sure what they have done with them.

Now Based on all the above facts , I do not want to continue my membership with country vacations & wanted to cancel my membership & want my Rs 80000 refund as soon as possible.

Till now I did not received any memebership cards which were supposed to get in 4 days & I have not utilized any of your services.



Please do the need ful & provide my Rs. 80,000 amounts as soon as possible.

Name : Shobhan Kumar

Amount Paid : 80, 000 for 10 years membership
Membership of Club and Country vacations
Location ( Chennai )
Email ID – [protected]@yahoo.co.in

Mobile No - [protected]