[Resolved]  Country Vacation — failure to deliver card and gifts

Address:

Pune, Maharashtra

I am Alok ranjan, i've purchased country vacations membership on 19the Feb 2011 of worth rs 95,000.They have promised us to give us cub card,membership card and complimentary gift of worth rs 40,000.after that they have harrash us a lot. They does not delivered any facility to us. We have visited their office so many time and every time they asked for time.And after so much quarrel they have gave us vacations card but not yet given the club card.And even they says that they are not answerable for the gift of worth rs 40,000.
i've all the written documents regarding that so please help me out.Tell me how can i proceed for my complain.
please please help me out.