[Resolved]  Country Vacations — Deducting 12 EMI in one go

Sir,
I agreed to become member of country vacations on condition that my wife will pay EMI of Rs. 972 form her credit card. The total amount is to be paid was Rs. 35000/- .It was to be paid in 36 EMI. But to my utter surprise 12 EMI has been deducted in one go from my wife's credit card at the time of payment of first EMI. When I contacted with country vacation people they have just washed there hands off saying that we cant help it. There people are extremly careless kind of person. They use best possible delayed tactics practice. They are real cheaters and reluctant to hear anything.