[Resolved]  Country Vacations — Cheating from Country Vacations

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Please find below the mail which I wrote to Country Vacation with the complete details and need guidance on the same:

Hi,

I am Sachin R Patil from Bangalore and I am not happy with your employees in Bangalore Branch. One day they called me and said that they choose me in there lucky draw and asked me to come and collect the gift. When I reached there they started pitching about the Country Vacation. They offered me that membership of 1.08 lakhs which includes Sony Bravia 32” LCD TV, 3 days & 2 nights stay and a life time free membership with country vacation/country club.

I asked them that whatever promised you have done to me is that written in your membership documents and they said ‘YES’ and also said that you will get your temporary membership card in 10-15 min after you sign the membership documents. They have deducted Rs 45,000 form my HDFC Gold credit card on 4th Dec, 2009 as a membership installment but they haven’t converted that Rs 45,000 into EMI, When I asked them to convert into EMI they said they will do it today which never happened till date, but at the same time I said them that if you people are not offering this membership as 36 EMI’S then I am not interested into it, But they said that they will convert the swapped Rs 45,000 into EMI in the Evening as they need to go to Indranagar office to do that.

But till date they have not converted those Rs 45,000 into EMI and not even gave me any Temporary Membership card So that I can use Country club facilities as they promised.

I was very disappointed with this and after repeatedly asking for updates on conversion of Rs 45,000 into EMI and membership card I didn’t have any response from your employees.

At last they said that I can cancel the membership and I will get the total Rs 45,000 back, so this was the only option left with me at that time and I decided to cancel the membership. I have a letter written on White paper along with the Country Vacation Stamp from your Employee Mr. Wahid (Line Manager) stating that Country vacation need 3 months time to pay the sum of Rs 45,000 back.

Please guide me on this.Looking forward your support.

Thanks & regards

Sachin