| Address: | Hyderabad, Andhra Pradesh |
Dear Sir/Madam,
I (Siva Kumar) was called by Country Vacations to Country Club (near to life style building, Begumpet Hyderabad) to introduce me to their holiday packages. A sales executive, Mr Rama Krishna, assisted by Mr Ajay Srinivas Raju, introduced me to a holiday package worth Rs 1.26 lakh .
Both of them told me that I had to pay this amount in that day itself since it was an offer price. They said that I could pay the amount in EMIs using an HDFC credit card for 36 months and EMI will be charged from next month statement onwards (i.e., after 26th october). Also they have offered 7 gm gold and 3000 sodex gift pass including 150 sq. plot as a part of this holiday pacakge. They have promosied to provide the gifts to be given with 2 to 3 days. But I haven't received yet.
After seeing my first credit card bill, I was surprised that. The amount was charged in the month of october statement itself and also EMI amount charged 7000 instead of 3500. After talking with HDFC Bank Credit card customer care. I came to know that, it was converted to 18 months EMI. But not for 36 months EMI. When I approached the sale representative person Mr. Rama Krishna and Ajay Srinivas Raju. I haven't received any proper response from them and always their cell phones are switched off. Even I haven't received the gifts offered to me even after finishing one week. When I called to his office number, they have told that, they will convert that 18 months EMI to 36 months EMI within a day time (this discussion happend on 20th October) and till today nothing happended. When I approach to his manager Mr. Santosh on saturday and there is no use.
Daily i am calling to them & wasting my valuable time towards this issue. Due to this we are mentally disturbed. When I asked to refund my money back and they said that it is not possible. Please help us regarding this.
My contact Number - [protected]
Regards,
Siva Kumar Was this information helpful? | 
Post your Comment